GoW - Love Letter to our Customers from Markey

Cultivating Beauty With Nature's Wisdom

IN THIS NEWSLETTER

Love Letter to our Customers from Markey <3
Cancelled Orders, Changed Orders, Discount Codes....oh my...
Custom Products - Thank you!
Earn Discounts by Submitting Reviews
Important Shipping Tips
Sample Policy

Love Letter from our founder, Markey

To our Valued and Appreciated Customers.

The past 2 years have been so challenging for just about everyone in this country and the world as well! Sometimes it’s hard to drag myself out of bed to face the day and then I realize in my awoken stupor that I have the absolute best job in the world! My co-workers are a blessing. Our customers are a blessing. I am just overly blessed, and I do not take it for granted. Almost every customer has such kind feedback and is so supportive.

Please know from the bottom of my heart that your business is deeply appreciated. You work hard for your money and when an order is placed, we know this and never take it for granted. Thank you. You are loved and wrapped in our thankful envelope of appreciation.

As we move forward, we ask that you support our upcoming ambassador for Garden of Wisdom. We are so excited to grow and build more beautiful customer relations. We will introduce her in the next couple of weeks! She is a long-time family friend, dedicated, beautiful, loves GoW, is very quirky and funny, and is willing to learn our philosophy of skincare.

In closing, thank you, thank you, thank you

Markey 💛💛💛

Cancelled Orders/Changed Orders/Discount Code

When we receive an order cancellation request and occasional requests to remove items from the order it puts a strain on GoW. When we refund these, our merchant that handles payments does not return the initial percent they require. It is a challenge for a family-run business to absorb these costs.

We ask that you please, please double-check your orders before placing them.

We don't want to implement any cancellation policy or restocking fee. It took a while for us to understand why companies charged a re-stocking fee and now we know. :-)

Requests to add items to an existing order are not affected by this.

We also have to ask that if you have a discount code, please use it upon checkout.

If you miss adding the coupon, we won't be able to refund monies for this same reason.

The good news is that you are able to use the discount code on a future order.

Thank you for your understanding!

Your GoW Team

Shipping Tips + Shipping Invoices

Please pick the right shipping option. If in doubt, pick the higher shipping option. This helps save time on our end getting your package to you. We have so many packages that could get out quicker if the right option is picked and we want to see you get your goodies! When there isn't enough shipping, we have to contact the customer and invoice them to pay the difference. Sometimes there is a long delay between hearing from the customer, or when the additional shipping is paid. This delays your package. We don't want your package to be delayed getting to you! :) We will send you an invoice if the shipping chosen was not enough for your package. Please pay these invoices as soon as possible. We don't want to hold any packages past 10 days. After 10 days we will cancel and refund your order.

Please double check your shipping address. Even if you have ordered from us before. :) Especially check your address if you have moved! We can't reship packages at our cost due to incorrect addresses or old addresses.

Please note that the USPS is short staffed and having a lot of internal shake up.

Please email us if you're not sure about the shipping, or with any questions you might have!

Custom Product Orders

We offer Custom Products for a fee. We can generally use any of the ingredients offered on our site or ingredients in our finished products to create a customized product, just for you!

Custom Products do take around 1 week for a price quote, and 3-4 weeks to be processed once purchased - due to the volume of custom products we create - but they are worth it for the client that needs something specialized!

We want to thank all of our recent custom product order clients! We love making products for you customized to your hearts desire! Thank you for trusting us with your unique skin care needs!

Email Us if you're interested in your own custom!

Earn Discounts by Submitting Reviews!

Earn up to a 15% discount code - by submitting Reviews for our Products!

We love to receive REVIEWS but don't get them as often as we would like. Reviews help us take a deeper look at products - to find out where they are doing well, or where they may need to be improved.

Each Review (good or constructive!) is worth 5%

(up to 3 reviews per customer)

We will NOT approve any reviews that are judgemental or rude.

To submit a review, go to our website Garden of Wisdom

Navigate to the Product Page for the item you are wanting to review -

Write up your review and we will contact you with your discount code!

Thank you so much!

Free Shipping over $195 in USA !

International Orders receive store credit!

Shipping Promotion NEW Site Only! :)

Read on for more information!

USA Orders can receive FREE shipping if your order over $195

INTERNATIONAL Orders can receive a store credit of $9.65

if your order is over $195

Read below for important details!

This promotion is ONLY available on our NEW site! :)

USA Orders: *When your order is over $195.00 you can apply the discount code below to receive FREE shipping. This discount will not be automatically applied to orders over $195.00. You MUST use our shipping promotion code listed below on our site for it to apply this to your order. Please make sure to use this code as we cannot retro-actively apply it. Cannot be combined with any other offer or promotion.

Shipping Promotional Code - SHIPPINGOVER195

International Orders: *When your order is over $195.00 (pre-shipping) we will send you a store credit [of $9.65] to use on your next order. You will not need to do anything for this to happen! We will send you an email from our end with this store credit. :) To qualify for this store credit you cannot use any other discount code or promotion.

Please email us with any questions :) We appreciate your business!

Why we offer Samples of our Finished Products

Our Sample Policy

If you are considering the addition of a new product to your routine, we encourage you to first purchase the sample size before purchasing the full size. Skin compatibility will be solely at your discretion, therefore it's best to invest in the sample size to allow for possible skin sensitivities, allergic reactions, etc.

We cannot take product back if it doesn't work for you so we encourage samples! :)

Samples are considered the smallest size of any product. For example, of the 1 oz and 4 oz Hydrating Mists we offer, the 1 oz is the sample size, and since our serums are offered as either .25 oz or 1 oz, the .25 oz is the sample size. If you are unsure, please don't hesitate to contact us! :)

Samples are more time consuming and costly to put together, but we still try to keep the cost as low as we can on them so that you can sample before trying full sizes.

Thank you for understanding!