October 10, 2022

Dear Community Members,

We’re rolling into week two of our Be Kind initiative with a lot of community energy! I had a number of organizations and individuals reach out to get involved last week, and I’m hoping you’ll join us! Week 1 was See Someone, Say Something. Hopefully we all helped create a ripple of kindness by reaching out with friendship or kindness to a complete stranger. If you have started the habit of acknowledging people with a “Hello!” or “Good Morning”, now try and make it a lifetime habit.

Week 2 is ‘Pay it Forward’ week. This week we will try to pass on acts of kindness, random or intentional, to create a chain reaction of kindness. Perhaps you buy coffee for the person behind you in line. Perhaps you wait a second longer to hold that door for someone coming in behind you at the store. Perhaps you buy a special treat or present for someone just because. Many of us have or had a special neighbor who was always there for us, helping to fix a fence, mend something mechanical where we were completely lost. Now is an opportunity to be that neighbor. Surprise your neighbor with a gesture of kindness, just because.

Our staff in the field are empowered to do acts of kindness. Many of you have seen the social media posts, which are great, but they don’t capture all of the nearly daily acts of kindness by our staff. Our vision of greatness means we want to treat our community members as though they were our neighbors. If that means taking time to help fix a broken and dilapidated porch after responding to a medical call or putting up a homeless person in a hotel long enough to stabilize them so we can get them into our wrap-around services, then staff can do those things and make those decisions at the field level. We know we have more to do, but empowering our staff to care for their community is part of our vision and another way we can Be Kind.

A shout out to the Lions Club (photo below) who have jumped into our Be Kind campaign with both feet! The Lions Club supports our Be Kind efforts through their active volunteerism as community events as well as by providing financial assistance. Not surprisingly, they have a “Kindness Matters Award” through their international organization. Joining service organizations such as this are a marvelous way to Pay it Forward!


Erik Upson
City Manager