Sage BusinessWorks Newsletter | June 2023

BusinessWorks Support Requests - Help Us, Help You Quicker!

We understand that software issues pop up at the most inconvenient times and sometimes you need support and you need it NOW.

To help DWD's consultants quickly understand your support issue, please provide the following:

  • The version and product update of BusinessWorks that you are running.
  • What module were you in when the issue happened?
  • What company were you in, if you have multiple companies?
  • Were you posting a transaction or just looking up data?
  • Did your server or workstation crash while you were in BusinessWorks?
  • Are you remotely logging into a terminal server or working locally?
  • Do you have a screenshot of the error or issue?

Send BusinessWorks support requests to sagesupport@dwdtechgroup.com.

The more detail you can provide about your support issue, the quicker it will likely be resolved.

How to Protect Your Email from Being Hacked
Do you know the different ways your email can be hacked and how to protect it? Email is not a private form of communication as many think.

Learn about the multiple types of email threats to watch for, information not to send via email, and security safeguards to put in place.
About DWD Technology Group
DWD Technology Group is a Microsoft Gold Certified Partner and Sage Software Reseller serving clients in Indiana, Ohio, Michigan and throughout the Midwest. We are committed to helping companies evaluate and implement proven network, accounting and business management software systems and to provide support to keep those systems flourishing over time. 
  
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