May 2023
Friends,

This month we'd like to wish all of you amazing mothers out there a Happy Mother's Day! We also remember and honor all of the brave men and women who have served to protect our country this Memorial Day and everyday.

ASuperior Contact Center has new and exciting changes in the works that you shouldn't miss out on! Make sure that you are following us across all four of our social media accounts to ensure that you are always in the know about what's happening at ASuperior Contact Center!
In this month's newsletter, we share how ASuperior Contact Center's Device Monitoring services can help you save when it matters most. We will also showcase some of our wonderful employees, and introduce you to one of our clients!

Thank ​you for choosing ASCC to serve as an extension to your customer service team - we greatly appreciate your business. We are always here to support you. If you have questions about our services or are curious about how our solutions can help streamline your business communications, we'd love to connect! Email or call us at 1.800.344.6470.

Best Wishes,
Meet Susan Powers, an ASCC Client
Hear how ASuperior Contact Center helped Susan Powers and her team of financial advisors bridge the gap between their Chicago, Boston & Atlanta offices with email monitoring services from ASCC.
Monitoring Your Important Devices
We can manage the monitoring of your important devices remotely! From healthcare services, food service industries, or even your everyday business tasks, we provide critical asset monitoring for devices such as:

-Temperature Control
-Power Outages
-Equipment Failure
-Humidity and Air Flow
-Water Detection
-Text, Phone, or Email Notifications

Constant accessibility to receiving important notifications is nearly impossible! That's why our live receptionists are available 24•7•365 to receive alerts and notifications when you're unavailable! When minutes matter, our team is qualified in swiftly and efficiently contacting the appropriate person at your business and helping to get the problem under control, giving you peace of mind.
Celebrating Milestones
May
Congratulations to Teri, who will be celebrating 20 years with the ASuperior Contact Center team this month. What an accomplishment! Teri, thank you for your continuous and outstanding service and commitment to ASCC and our clients over the past 20 years! 20 years is a BIG deal and we are so grateful you have chosen to grow with us for over two decades. Enjoy your anniversary!
June
On June 1st, one of our fearless leaders and co-owners, Shelly, will celebrate 30 years with ASuperior Contact Center! Thank you for your unwavering dedication toward everyone at ASCC, including clients and staff. Your vision and leadership are a true asset to the ASCC team.
Congratulations on a tremendous milestone!
Join us in congratulating Kimberly,
who celebrates seven years with the ASCC team on June 13th, and Garrie, who celebrates three years with the ASCC team on June 29th! Thank you for being such valuable members of our team!
Summer is fast approaching! Do you have exciting vacations plans? Will you be out of the office for Memorial Day? What about Independence Day? Let the ASuperior Contact center team know in advance!

You can complete our Support Request Form HERE to let our team know of any upcoming office closures.
We are always here to support you when the unexpected happens, but letting us know of any schedule changes in advance will help us to inform and serve your clients the most efficiently!
Industry News

Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.


Yes, the customer should be put first in just about everything, but your team's cohesion is just as important.