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Ariba manages and is the technical support for the SPEED platform. Since SPEED is a part of the Ariba Network, Ariba provides support to suppliers similar to that provided to end-users – they can advise suppliers on standard functionality.
Supplier Support is accessible from the supplier login screen by clicking on the “?” menu to open the Help Center frame, and clicking on “Support”. Supplier support via phone is available from Sunday 8 pm EST through Friday 8 pm EST. Call 1-866-218-2155 for toll-free assistance.
To contact SAP Ariba’s end-user support, select the “Get help by phone” option on the Support tab.
To obtain assistance, please visit the help link by clicking here.