SPECIAL UPDATE: October 4, 2022
MESSAGE FROM THE DIRECTOR
Hello Everyone,
Unfortunately, we have went into COVID outbreak today on Maple Lane Home Area.
At the present time, we have 2 residents who are positive.

Dining table plexi glass dividers have been put in place and all residents on Maple Lane have been swabbed this morning.
 
All persons entering the Home will be provided with a mask with shield in an effort to protect you as well as protect the residents.  

Only Essential Caregivers are permitted on Maple Lane. (No general visitors)
 
As always, we remind you to postpone your visit if you are not feeling well. If you are experiencing any of the symptoms that the screeners are asking you, please do not enter.
 
Hand hygiene is a very powerful tool for everyone to use. You can’t take too many steps in the Home without coming across a hand sanitizer. 
 
Have a good week,

Angela Malcolm
Director  
Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
Forms That You May Require
  • Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners. 
  • Essential Caregiver Designation Form – Click here
External Health Resources
Step by step video on “How to book a window, zoom and garden visit online”: https://1drv.ms/v/s!ApuSaYTZPHmmgVPq1RIryBmiSoC2
External Healthcare Services & Adaptive/Accessible Clothes
We have had a number of enquiries from families regarding trying to access various external services for their loved one. 
 
Dental Hygiene Services: 
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
Modern Care Dental Hygiene – (613) 449-4838 or info@mcdh.ca  

Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223

Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
 
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
 
These are privately based on a fee for service . 
 
Feel free to reach out to them if this is something of interest to you.
Adaptive/Accessible Clothes
Here are some Canadian Options for your shopping enjoyment:
Where Dragons Fly
Perth, Ontario 
(613) 466-0215
Geri Fashions
1-800-361-4374
EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
Resources & Contacts
 
 
Ministry of Long Term Care Family Support and Action Line 
1-866-434-0144  
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
 
OR
 
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
 
OR
 
If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
 
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
 
JMPC CONTACTS
  • Angela Malcolm, Director (Ext. 7222)
  • Carol Corcoran, Manager of Nursing (Ext. 7226)
  • Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
  • Carolyn McConnell, RAI Supervisor (Ext. 7259)
  • Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
  • Shane McKenny, Environmental Services Supervisor (Ext. 7230) 
  • Dawn Black, Food Services Supervisor (Ext. 7228)
  • Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
  • Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
  • Michelle Hickey, Behavioural Support Nurse (Ext. 7237)