3rd Party Access forms for the BUS and the Bridge
Case Managers needing either initial or altered access to the BUS and/or the Bridge must email complete and signed 3rd Party Access Request Forms to HCPF_OCLSystemApplications@state.co.us. Case managers should only use this form when requesting access. Information that is submitted on the wrong form, or forms that contain incorrect information, may be rejected.
If the request can be processed, Department staff send a confirmation email with the request's change order and a link to the tracker, which can be used by case managers to track application status and progress toward completion.
Every 3rd Party Access Request is processed and sent to HCPF Security within 24 hours of receipt by the Department, with the exception being applications that come after 4 p.m. on Fridays, or on weekends or holidays.
HCPF Security has 10 days to process each request and HCPF Security fulfills requests on a first in, first out basis. Please do not contact Department staff about your request until more than 10 days have passed after receiving the confirmation email.
Additional information, including "3rd Party System User Access Request Instructions" are on the BUS Resources Page.
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