As we continue to work through these difficult times; one thing has not changed and that is our insistence on maintaining our high standards of service. Like many small businesses across the nation, we are faced with a staffing shortage.
As we actively advertise to hire, and train new staff, we need to implement changes to our OFFICE availability on SUNDAYS, and the availability of our Training Coordinator desk to ensure that we are properly covered.
Please read through the following for ALL updates.
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Office Hours - CLOSED SUNDAYS |
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Effective beginning August 8, 2021:
Our offices in TURLOCK AND MODESTO will be CLOSED for business on SUNDAYS. This means that although kennel staff will still be working and caring for our guests, no drop offs, pick ups, phone calls or email responses will be happening on Sundays.
ALL existing boarding dates with arrivals or departures beginning on Sunday, August 8, 2021, will be adjusted to accommodate our revised hours, to either drop off on Saturday or pick up on Monday.**
We will also be sending an email to those of you with current Sunday reservations to confirm your revised schedule.
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**LABOR DAY IS MONDAY, SEPTEMBER 6, 2021, AND OUR OFFICES ARE CLOSED DUE TO THE HOLIDAY. SUNDAY DEPARTURES ORIGINALLY SCHEDULED FOR SEPTEMBER 5th WILL BE ADJUSTED TO PICKING UP ON TUESDAY, SEPTEMBER 7, 2021. |
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- If you CURRENTLY have a scheduled boarding arrival on a Sunday IN AUGUST, you may drop off any time on the Saturday before, during office hours (7:30 AM – 6:00 PM) at no additional charge.
- If you CURRENTLY have a scheduled boarding pick up for a Sunday IN AUGUST, you may pick up any time on the Monday after, during office hours (7:30 AM – 6:00 PM) at no additional charge.
- Beginning SEPTEMBER 1, 2021, all of these adjusted boarding dates will be at our regular cost per day, there is no daily boarding charge if checked out before 10:30 AM on the departure date. You may check in or check out anytime during office hours. Daily charges apply on check in date.
We truly understand that none of us want to be apart from our loved ones any longer than we need to and appreciate your understanding as you plan your boarding reservations accordingly!
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Effective beginning August 8, 2021:
For any training questions or scheduling, our Training Coordinator desk will be available on Monday, Tuesday and Thursday from 8:00 AM - 1:00 PM.
Group training classes will not be available, at least through the end of the year, but we do continue to offer Consultations, Private Lessons and our Board and Train options!
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Our Pee Wee Cottage, exclusively for our smaller Guests, will remain closed at least through the end of the year. We welcome you to check availability at our Modesto location, and at our Turlock location we have the same bungalow accommodations as the Pee Wee Cottage!
We look forward to reopening the Pee Wee Cottage and will be sure to keep you posted!
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We would like to give you a friendly reminder, for the safety of our guests, space for group play activities is LIMITED.
In order to secure a spot, we REQUIRE ADVANCED RESERVATIONS FOR DAYCARE!
Don't let your dog(s) miss out on all the fun, be sure to make your reservations in advance!
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During these challenging times, we are doing our best to get to all phone calls and appreciate your patience!
You may find that we are able to more quickly respond via email. We can be reached at:
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Please help spread the word to all of your dog-loving friends and family that we are hiring!
Please share our social media 'We're Hiring' posts!
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We hope these changes are the only ones we need to make and that the nationwide staff shortage ends soon.
We appreciate your understanding during this unpredictable time. As a small business, we are always grateful for the trust that you place in us as we care for your furry family members!
The Pack at Top Notch Kennels
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WHERE DOGS COME TO STAY AND PLAY! |
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Top Notch Kennels - MODESTO
3302 Beckwith Court
Modesto, CA 95358
Phone: 209-523-3138
Fax: 209-548-9379
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Top Notch Kennels - TURLOCK
1118 S Tegner Road
Turlock, CA 95380
Phone: 209-656-1960
Fax: 209-689-0018
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