SPECIAL UPDATE: September 12, 2022
MESSAGE FROM THE DIRECTOR
Hello Everyone,
 
This is a special update today as I unfortunately need to share with you that Spring Meadow Home Area has been declared to be in COVID Outbreak today. At the present time, we have 2 staff and 2 residents who have tested positive.
 
While it is early, we are finding that symptoms are not occurring until day 4 or 5 following exposure which will make this outbreak challenging to manage. 
 
All residents on Spring Meadow Home area had a PCR swab taken this morning. We expect to receive those results this evening.
 
Spring Meadow POA’s for Care can expect to receive (or have already received a phone call today) explaining the outbreak and answering any of your questions.

We are also putting the plexi glass dividers up on the dining tables in Spring Meadow today.
 
For all other Home areas, there are no changes. I strongly encourage you to be very mindful of using hand sanitizer frequently and being attentive to your own health symptoms prior to entering the building. If you are feeling at all unwell, please postpone coming to the Home.
 
Our next newsletter will be in your inbox September 16, 2022. If there are substantial changes prior to that, we will certainly send out another special newsletter. 
 
Have a great week,
 
Angela Malcolm
Director  
Designated Essential Care Givers from
Spring Meadow 
You can still enter the Home, however, you will need to wear a mask with face shield (provided at the screening desk). 
 
You will need to stay on Spring Meadow and only visit the person you are a designated care giver for. Please do not visit with other residents.
 
If the resident you are here to see is in isolation, you will need to put all required PPE, which will include an N95 mask. If you are unsure, please ask a staff member for guidance.
General Visitors
No General Visitors permitted on Spring Meadow Home Area.
 
General visitors continue to be able to come into the remaining Home areas.
 
Masks and hand sanitizing remain very important.
Outings for Spring Meadow Residents
This is strongly discouraged for residents on Spring Meadow. If you plan to take a non-isolating resident out for an urgent appointment outside of the building, it would be very wise to advise the location of the Outbreak occurring in their Home Area so that they can take the appropriate precautions.
 
For residents who are on isolation on Spring Meadow, they cannot go on outings.
Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
ZOOM Visits
Zoom is a great way to connect with your loved one.   
 It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime! 
We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home. 
 
Please book your Zoom visit using this link: https://www.picktime.com/JMPC   
If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours. 
 
Need to Cancel your ZOOM?  
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Colleen. Please email her at cyork@lennox-addington.on.ca or call her at reception during business hours (main line) 
Connect with us on your socials
Forms That You May Require
  • Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners. 
  • Essential Caregiver Designation Form – Click here

Link to book a general visit:
External Health Resources
Step by step video on “How to book a window, zoom and garden visit online”: https://1drv.ms/v/s!ApuSaYTZPHmmgVPq1RIryBmiSoC2
External Healthcare Services
We have had a number of enquiries from families regarding trying to access various external services for their loved one. 
 
Dental Hygiene Services: 
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
Modern Care Dental Hygiene – (613) 449-4838 or info@mcdh.ca  

Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223

Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
 
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
 
These are privately based on a fee for service . 
 
Feel free to reach out to them if this is something of interest to you.
Need to do some Adaptive / Accessible Clothes Shopping?
Here are some Canadian Options for your shopping enjoyment:
  
Where Dragons Fly
Perth, Ontario 
(613) 466-0215
 
Geri Fashions
1-800-361-4374
 
 
EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
COVID-19 Testing
The link to access your results for PCR testing is here.
Resources & Contacts
 
 
Ministry of Long Term Care Family Support and Action Line 
1-866-434-0144  
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
 
OR
 
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
 
OR
 
If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
 
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
 
JMPC CONTACTS
  • Angela Malcolm, Director (Ext. 7222)
  • Carol Corcoran, Manager of Nursing (Ext. 7226)
  • Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
  • Carolyn McConnell, RAI Supervisor (Ext. 7259)
  • Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
  • Shane McKenny, Environmental Services Supervisor (Ext. 7230) 
  • Dawn Black, Food Services Supervisor (Ext. 7228)
  • Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
  • Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
  • Michelle Hickey, Behavioural Support Nurse (Ext. 7237)