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News From MeHI

July/August 2022

Health IT Success Story:

Lowell Community Health Center

Lowell Community Health Center (LCHC) serves the greater Lowell community by offering comprehensive primary healthcare as well as dental, eye care, and specialty services. In the past, referrals and consult notes were sent between LCHC and its clinical partners via paper fax and phone calls. These manual processes resulted in significant delays in closing the referral loop and a months-long backlog of paperwork to be scanned into LCHC’s EHR system.


LCHC leveraged its eClinicalWorks (eCW) EHR system to send referrals via P2P, eCW’s Direct messaging HISP, which is integrated with the Mass HIway. Now, when a patient needs to see a specialist, the clinician sends the referral and appointment request to the receiving organization via P2P Direct Messaging. Text communications to patients reminding them of their appointments are sent directly through the EHR via eCW Messenger. Once the patient has been seen, the specialist sends their clinical notes back to LCHC via Direct Messaging so they can be added to the patient’s record within LCHC’s eCW EHR.


With the new workflow, LCHC was able to close the gaps in their processes and reduce their open referral backlog by 92% within 3 months of going liveThey also now consistently meet their referral targets, ensuring that patients with urgent needs can be seen by a specialist in a timely manner. 

Learn More

Account Manager

MeHI seeks a highly organized and motivated individual to join our team as an Account Manager for the Mass HIway. The Account Manager will be responsible for providing Health Information Exchange (HIE) focused consulting and account management services to healthcare organizations, assisting in implementing HIE technologies, supporting the development of use cases and workflows, and educating providers about the use of direct messaging and the Statewide ENS Framework to promote interoperability, improve patient care and increase access to public health data.


Join our team of dedicated professionals to help drive our mission of enhanced patient care coordination and improved public health reporting to improve the health and wellbeing of all in the state. Healthcare organizations continue to be resource-strained in their effort to support their patients. Become an integral part of helping these organizations improve their processes of sharing, reconciling, and analyzing Protected Health Information (PHI) to facilitate better management of the quality and cost of care.

Learn More and Apply

Program Associate

MeHI is also hiring for a Program Associate position. The Program Associate works to support multiple projects and programs within the Healthcare Innovation team. The Program Associate is responsible for assisting with program operations, which includes stakeholder management, business analysis, topical research and writing, and all necessary analytical, technical and administrative processes. S/he assists with developing and coordinating all program-related activities, including stakeholder communication and inquiries. The Program Associate reports to the Senior Program Manager, Innovation at MeHI and works closely with all members of the MeHI Healthcare Innovation team, with the MassTech communications, marketing, and finance teams, as well as other staff and external stakeholders as required to ensure that all program activities are tracked and smoothly implemented.


The Program Associate will develop a competency in relevant digital health, aging, caregiving, and behavioral health efforts and work closely with the Senior Program Manager for Innovation at MeHI and staff from MassTech corporate and other divisions, external vendors, and stakeholders in the Massachusetts digital health and healthcare communities.

Learn More and Apply

Mass Digital Health Jobs Board

Massachusetts digital health companies are actively seeking staff with experience in healthcare to bring operations and clinical expertise to their organizations. As the only free resource solely dedicated to open digital health roles in Massachusetts, the MassDigitalHealth jobs board is the best way to find opportunities in this growing sector. Below are just a few examples of the over 3,500 open roles currently on the board:


  • Waltham-based ConnectRN is looking for an  Executive Assistant to cover a wide range of fluid responsibilities and support their rapid growth. 



Find your next career at jobs.massdigitalhealth.org.

Questions? Email Katie Green at green@masstech.org.
Upcoming Events
Healthcare Provider Cybersecurity Monthly Call

Join MeHI and the MassCyberCenter Thursday, August 11 at 10:00am for our monthly healthcare provider cybersecurity call, where representatives from Cybersecurity and Infrastructure Security Agency (CISA) New England and the Commonwealth Fusion Center will provide updates on recent cyber threats and trends. The monthly topic for this call will be mobile device cybersecurity.

The healthcare provider cybersecurity calls occur on the second Thursday of every month and feature a discussion leader from MeHI and the MassCyberCenter, CISA, the Commonwealth Fusion Center, and additional guest speakers to provide updates on emerging threats and cover a monthly topic of interest from the group. You can register for the call now by visiting our Zoom registration page. If you have any questions, please email fathy@masstech.org.

Thursday,

August 11, 2022

10:00am-11:00am

Register Here

NETRC Regional Telehealth Conference

NETRC conference banner.png

The Northeast Telehealth Resource Center (NETRC) is hosting its 8th annual Regional Telehealth Conference on September 29-30, 2022 in Southbridge, MA. With both in-person and virtual attendance options, this year's event will feature 2 days packed full of information and use cases across the telehealth spectrum. Stakeholders from across the seven-state NETRC region and beyond will share telehealth best practices and innovations, network with colleagues, and identify opportunities to advance telehealth.

Thursday, September 29 and Friday, September 30, 2022

Learn More and Register

For more news and updates visit mehi.masstech.org


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