Malfunctioning QR CodesDS-GF052302Contractor App QR Code Issue

Units Affected: All Furnaces, Air Handlers, and Outdoor Units Using Contractor App

Date Codes: W4522-Present DateDetails:

Rheem has discovered that the QR codes utilized in the Rheem Contractor App will not populate the correct information, or any information at all.

Recommended or Required Action:

Solutions for Air Handlers, and Outdoor Equipment:

To solve the issue of air handlers, and outdoor equipment — cover the QR code on the label and scan the bar code instead. The correct information about the unit will populate.

Click the below link below to access steps for full solution.

https://links.mkt2478.com/servlet/MailView?ms=MjI0MTUzMzIS1&r=MjM0OTY4NjE1NzI5S0&j=MjYwMDY2MjQzNQS2&mt=1&rt=0

Wittichen Supply Company

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