Computer/ Internet News & Tips
May 2023

  • Can you spot "phishing"/scam emails? Print our handy list of things to check in every suspicious email.
  • Newly updated: How to manage your passwords - easily and safely
  • New Home Internet options might help you save money
  • ICYMI: March newsletter reminds you about scams that you always need to be aware of
  • We've been helping people with more than just fixing computers...
  • ICYMI: Previous articles you may have missed or want to read again are available on our website and newsletter archives
Reno's PC & Technology Help Experts since 2003 

Affordable PC Repair - Experienced IT Consultants 
In-Home Service & Remote Support

No Geek Speak: Local techs that speak 
a language you can understand
Computer Techs Help Key
Support for Windows - macOS - iOS - Android
Can you spot "phishing"/scam emails? Print our
handy list of things to check in every suspicious email.
Can you spot an email trying to “phish” your personal information or is otherwise a scam? When viewing a suspicious email, there are some key things to look at to help identify phishing/scam emails. Treat all email as guilty/scam until proven innocent/not-a-scam.

Newly updated: How to manage your passwords
easily and safely
When helping clients log in to their computer or websites, often I will see them pull out a scratch pad or sticky notes with various passwords scribbled on the page. There’s a better organized and more secure method to record your login information.
New Home lnternet options might help you save money
  • Now that the wireless carriers are offering Fixed Wireless Access (FWA) Internet service in many areas, there’s more choices for internet speeds and service levels. However, it may not be as reliable as wired service.
  • You may be able to downgrade the speed provided by your current Internet provider to save money with little or no noticeable difference.
  • Consider bundling home Internet and wireless service to save money.
ICYMI: March newsletter reminds you about scams that you always need to be aware of
Our March newsletter had lots of information about scams that you always need to be aware, and what to do if you've fallen for a scam or let a scammer remotely access your computer/device. Review the information here...
Have more than 3 minutes?
Check out these informational videos on our YouTube channel.
Click the video above to view our Computer Techs YouTube playlist featuring helpful tips and information about your devices and the internet.
You can also view the playlist by typing youtube.CTreno.com in your browser address bar.
We've been helping people with more than just fixing computers...
Did you know that Computer Techs can help with more than just computers? Check out some of our services that you may have not known about:

  • New computer or mobile device (smartphone/tablet) buying advice
  • New computer or mobile device set-up & transfer settings and apps from an old device
  • Help with recovery of forgotten passwords or hacked accounts
  • Printer troubleshooting or setup
  • TV streaming media device setup
  • Smart speaker / voice assistant device setup
  • Wireless camera and security device setup
  • Software installation
  • Microsoft Office help
  • Email setup/customization
  • Wireless router & Internet set-up
  • Wi-Fi optimization and troubleshooting
  • Computer data back-up solutions
  • Diagnose misc. software or hardware problems
  • Telecom bill audit/review to help you save money on your phone/internet/TV services
  • Computer security analysis following access by a tech support scammer
  • & much more
ICYMI: In Case You Missed It
You can easily access tips and news from previous newsletters on our newsletter archives webpage. Articles you may have missed or wish to read again include:

  • Why you should probably wait to upgrade your existing computer to Windows 11
  • What to do is your computer is "blocked" by a scare screen
  • When NOT to unsubscribe to an email
  • Should you drop your cable/satellite service? 
  • Why you probably don’t need a VPN
  • Search Gmail like a pro
  • Understanding 3G vs 5G vs 5 GHz
  • Change these Facebook settings now
  • How to save money on your internet service
  • How to recognize fraudulent emails
  • Google isn’t evil, why we like Google
  • Protect your mobile number from hackers
  • Two new iPhone features you should turn on now
  • Google requiring 2-Step Verification to sign-in
  • Chip shortage likely to cause lower supply, higher prices
  • Top 5 password tips that you need to know
  • Reveal the passwords stored in your browser - and check for the logins exposed in a data breach
  • Verizon sells off Yahoo and AOL
  • How to make it easier to read articles in your web browser - use Reader Mode
  • FTC Identity Theft website guides victims through the recovery process
  • How to spot emails, texts and pop-ups that "phish" for your private information
  • Your old cellphone may stop working soon
  • We can help with more than just computers and smartphones
  • How to fix most printer problems
  • Watch the world from home
  • How to send a message or email from your phone correctly
  • Ad blockers becoming less effective
  • Why you don't need to buy AntiVirus for your device
  • Is it time to replace or optimize your Wi-Fi?
  • Be proactive about computer maintenance
  • Why you should keep your computer ON when you're not using it
  • How ads follow you around the internet
  • Are you prepared if you lost your data?
  • Check to see if your email address was exposed in a data breach
  • Are you fed up with your internet provider's email "service"?
  • The one spec your next computer must have
Are you on Nextdoor? Please consider recommending us.
If you use the neighborhood social network Nextdoor, please consider recommending Mark Cobb @ Computer Techs Reno to your neighbors. We get lots of referrals from neighbors looking for a good "computer tech".


For more information about benefiting from our referral program click more...
Get regular computing device maintenance and priority support
It's time to be proactive about maintaining your computing devices - rather than calling after problems get out-of-control. With reports of websites and databases getting hacked occurring on a daily basis, and the increasing chance of your personal information being compromised, it’s more important than ever to keep your computing devices secure, up-to-date and maintained.

Thanks to the peace-of-mind that our Computer Maintenance Plan provides, clients that sign-up for the plan don't have to worry about the seemingly constant barrage of updates, security patches and computer hackers. They also get priority callbacks and messaging replies.

With our Computer Maintenance Plan we will maintain, update and check the security on your computer - and other devices (when performed on-site) - on a convenient regularly scheduled basis.

For more information read more...


Thank you!

Mark Cobb
Owner/Technician/IT Consultant