Q&A with the CARE Collaborative
We recently sat down with Jacob Rosen, Managing Mental Health Clinician with the CARE Collaborative to talk about bringing human-centered approaches and inter-agency cooperation to address community needs. The collaborative is a grantee of the CARESTAR Foundation and includes law enforcement, emergency medical services, mental health crisis response, and various social service organizations.
What makes the CARE Collaborative unique?
CARE often serves as an intermediary between different agencies, thanks to its flexible mobile crisis service. This allows CARE to support clients in accessing resources from multiple organizations, helping to reduce the silo effect. The collaborative's ability to interact frequently with community partners while responding to crises enhances its effectiveness.
Please share 1-2 highlights of the Collaborative's work thus far?
A notable success involved a suicidal homeless veteran who was initially engaged through crisis negotiations. Through collaboration with the VA and other agencies, CARE provided short-term case management that helped the individual transition to stable housing, employment, and improved mental health. Months later, the individual reported significant life improvements, including purchasing a work truck and moving into their own housing.
What kind of data are you collecting? Why?
CARE and Eureka Police Department collect both outcome and functional data to drive services and funding. Outcome data includes metrics like the rate of diversions from emergency departments for mental health crises. Functional data helps optimize service delivery, such as determining peak hours for crisis calls. Additionally, they conduct a comprehensive homelessness survey every two years to gather self-reported data on various aspects of the homeless population's experiences.
Anything else you want to share with the CARESTAR Community?
The City of Eureka is committed to integrating law enforcement, housing and social support, and mental health and substance use crisis response. They believe success comes from collaboration between these interconnected fields. The team emphasizes the need for mental health services to provide true EMS-style crisis intervention, operating mobile services beyond standard business hours to address the critical issue of suicide and mental health emergencies. Learn more
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