At First Federal Savings Bank, the health and well-being of our customers, our staff and communities are our top priority. Given the evolving concerns around COVID-19 (novel coronavirus) and to help support community health management efforts, we are
temporarily suspending
lobby access at most of our branch locations. We will accept in-branch appointment requests, only on a case-by-case basis, for non-traditional banking and insurance needs, or for customers needing personal assistance during this time. Appointments with our Loan Officers will continue to be handled on an individual basis.
These changes will go into effect
Tuesday, March 17, 2020
. We plan to resume full branch access at the earliest possible time in which public health officials deem conditions are safe to do so.
We continue to offer many options to serve your banking needs:
Online and Mobile Banking
We encourage you to manage your accounts using
online and mobile banking
. These 24/7/365 services allow you to safely view transactions, check balances, make payments, deposit checks, and more – right from the comfort of your home.
Drive Thru and Night Deposit Box Services
Our drive thru services remain open and available during regular hours and offer most banking services. If you don’t have a vehicle, you are welcome to visit our drive thru locations on bicycle or as a pedestrian. For your safety we recommend using the lane closest to the building and ask you to be alert to other traffic. Customers may also continue to use the night drop available at all of our locations.
ATMs
Our ATMs, located outside of branch lobbies, are accessible 24/7/365.
Telephone
As always, you are welcome to call any of our branch locations or you may reach us at 800-443-8780. We will be here to help answer all your banking questions.
We’re here for you
For over 130 years we have dedicated ourselves to our customers and communities. We remain steadfast in our support and will continue to be here for you. If you have been impacted financially by COVID-19 and need assistance, please contact us to see how we may help.
We look forward to continuing to serve you and re-establishing full branch services once the need for social distancing diminishes.
Sincerely,
