APRIL 2020
Customer Service Assistance During COVID-19
DWM has adjusted operations and services to continue to ensure the safety and health of our employees and customers during the COVID-19 pandemic. Our Walk-in Centers are closed to the public. Water and sewer bills can be paid online at: payatlwateronline.com; by mail: City of Atlanta, P.O. Box 105275, Atlanta, GA 30348, or Western Union.

We will continue to provide safe, quality drinking water and sewer services through our treatment plants and field operations. We understand that access to water is paramount to maintaining good health. Therefore, DWM has temporarily suspended water disconnections until further notice. We encourage all customers to follow the CDC guidelines to remain safe and healthy and to contact your medical provider if you feel ill. For assistance with payment arrangements, water service applications, and water/sewer repair requests, contact a customer service specialist at 404-546-0311.
Remember to Look for the MOST
The Municipal Option Sales Tax (MOST) requires reauthorization and will appear on the June 9, 2020 presidential primary ballot. The MOST is a 1-cent sales tax on most goods purchased, and services performed, within the City.

Shall a special 1 percent sales and use tax be reimposed in the City of Atlanta for a period not to exceed 16 calendar quarters and for the raising of not more than seven hundred fifty million dollars and zero cents ($750,000,000) for the purpose of funding water and sewer projects and costs? Voters supporting reauthorization of the sales tax should vote YES; voters opposing the reauthorization should vote NO.
Congratulations to the Department of Watershed Management for Receiving Top Honors from the Georgia Associated General Contractors and the Georgia Association of Water Professionals
The R.M. Clayton Water Reclamation Center Instrumentation and Controls Reliability Restoration Project has earned a First Place Gold Award in the 2020 Associated General Contractors (AGC) Build Georgia Award Program. Winning projects represent the best the construction industry has to offer by both general contractors and specialty contractors. The 2020 AGC Gold Award is scheduled to be presented June 13, 2020 at the AGC Georgia annual convention. The winning projects will also be highlighted in the “Best of Construction” in the Atlanta Business Chronicle on June 12, 2020. Congratulations to Project Manager Uche Chioke, Construction Manager Steve Scarlett, Patricia Vaughn, Scott Miller, RM Clayton WRC Plant Manager Daniel Sabou and Contractor, WWPS.

The Utoy Creek Water Reclamation Center (WRC) was recognized during the 2020 Spring Conference by the Georgia Association of Water Professionals (GAWP) Award Program. Winning awards include: A Gold Award for the Wastewater Facility, an Excellence Award for the Biosolids/Residuals Program, and a Certificate of Achievement for Advance Treatment 10 MGD or Greater for calendar year 2019. Congratulations to the Office of Water Treatment and Reclamation, the Utoy Creek WRC Plant Manager Shane Meador and the staff.

The Hemphill Water Treatment Plant was also recognized by the GAWP. Winning awards include: A Gold Award for the Drinking Water Facility and a Certificate of Achievement for Surface Water 100 MGD and Over for calendar year 2019. Congratulations to the Office of Water Treatment and Reclamation, the Hemphill WTP Plant Manager Babatunde Kuku and staff.

The GAWP Water/Wastewater Gold Awards are presented to water and wastewater facilities that have had no permit violations for MCLs or no NPDES permit or pretreatment violations during the preceding calendar year.

The GAWP Biosolids/Residuals Program of Excellence award recognizes excellence in biosolids management and are graded on the excellence of: recycling or reuse of natural resources such as nutrients and organic matter found in biosolids or other sludges; demonstration of energy efficiency and/or cost effectiveness; demonstration of excellence in program/project management; and technical innovation in the management of biosolids residuals.

Annually the GAWP recognizes Municipal Water and Wastewater Treatment Facilities that have been operated in an outstanding manner. This award is given to the best managed, best operated facilities in the state of Georgia. To win this award, not only is the score considered but all aspects of the facilities, such as safety, maintenance operations, documentation, lab operations and industrial monitoring.
Earth Day 2020
Wednesday, April 22, 2020
The theme for Earth Day 2020 is climate action. The enormous challenge — but also the vast opportunities — of action on climate change have distinguished the issue as the most pressing topic for the 50th anniversary.

Climate change represents the biggest challenge to the future of humanity and the life- support systems that make our world habitable.
Drinking Water Week | May 3 – 9, 2020
For more than 40 years, the American Water Works Association and its members have celebrated Drinking Water Week – a unique opportunity for both water professionals and the communities they serve to join together in recognizing the vital role water plays in our daily lives. Drinking Water Week is celebrated the first full week in May each year. Please join DWM as we celebrate drinking water! This year the theme is “There when you need it”. To learn more about drinking water week, visit www.awwa.org.
Rain Barrel & Compost Workshop Cancellation
As concerns continue to grow over the spread of the Coronavirus (COVID-19), the health, safety, and well-being of our employees and our customers is our top priority. The City of Atlanta Department of Watershed Management (DWM) has suspended all participation in public events and community activities and therefore, the Rain Barrell and Compost Workshops, hosted by DWM, are cancelled at this time. We will work to resume the scheduled workshops for a date to be determined.
Schedule Collection of Bulk Item Pick-Up
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