Mountain-Pacific Quality Health, Telligen and the Montana Department of Public Health and Human Services!
Each edition provides you bite-sized tips and tidbits to help you with everything you need to know about Qualitrac, our provider portal, one tip or tidbit at a time. Today we focus on...
Concurrent vs. Continued Stay Reviews
Remember: Concurrent timing in Qualitrac is considered an initial request and will create a new authorization number. If you want to extend or continue an existing authorization, create a Continued Stay Review using the Member Hub.
If you do not see a case record you expected to see in Qualitrac, call 1-800-219-7035.
If you are requesting a continued stay review for a Children's Mental Health Bureau (CMHB) or ASAM 3.1 service not previously reviewed through Qualitrac, please submit your review request via fax (1-833-574-0650) and include the following:
Completed appropriate continued stay review form for the service you are requesting. Forms can be found here.
All relevant clinical documentation/records that support the request.
We want to make sure these communications are of value to you. Do you have a question or topic you'd like to see included in a future
Qualitrac Quicknotes edition?