Qualitrac Quicknotes
 February 19, 2020
Welcome to a new communication from
Mountain-Pacific Quality Health, Telligen and the Montana Department of Public Health and Human Services!
Each edition provides you bite-sized tips and tidbits to help you with everything you need to know about Qualitrac, our provider portal, one tip or tidbit at a time. Today we focus on...
Concurrent vs. Continued Stay Reviews
Remember: Concurrent timing in Qualitrac is considered an initial request and will create a new authorization number. If you want to extend or continue an existing authorization, create a Continued Stay Review using the Member Hub .
For more information on these steps, review the slide deck from our December training. Continued stay reviews and extension requests begin on slide 79.

If you do not see a case record you expected to see in Qualitrac, call 1-800-219-7035.

If you are requesting a continued stay review for a Children's Mental Health Bureau (CMHB) or ASAM 3.1 service not previously reviewed through Qualitrac, please submit your review request via fax (1-833-574-0650) and include the following:
  • Completed appropriate continued stay review form for the service you are requesting. Forms can be found here.
  • All relevant clinical documentation/records that support the request. 

Faxed requests for this purpose will continue to be accepted beyond February 28, 2020. For more information, please reference this provider notice.
We want to make sure these communications are of value to you. Do you have a question or topic you'd like to see included in a future Qualitrac Quicknotes edition?