Computer/ Internet News & Tips
April 2022

  • Can you spot a "phish"? - check out these phishing and fake email examples
  • Don't get locked out of your email - add account recovery info now!
  • Why blocking email addresses or phone numbers from solicitors or scammers is ineffective
  • How you can avoid the latest scams - April 2022
  • We can help with more than just computers...
  • ICYMI: Previous articles you may have missed or want to read again are available on our website and newsletter archives
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Can you spot a "phish"? Check out these phishing and fake email examples
The email above may look important at initial glance. But if you spend a few moments to read it carefully, there are several clues that it's a phishing email - designed to get you to click the link, then divulge the login information for your email account and give it to bad guys.

Don't get locked out of your email - add account recovery info now!
You may have signed up for your email account long ago - before additional account recovery information was required. If you got locked out of your email account tomorrow, does your account have enough account recovery information to allow you to easily reset your password and get back into your account?

Account recovery information includes other methods to confirm your identity including:

  • A mobile phone number that can receive a text message
  • A secondary email address
  • Account security questions - i.e. "your first pet's name"

This year we've had several clients get permanently locked out of their AT&T/Yahoo email and other accounts because there wasn't enough secondary verifiable information to let the customer support representative reset the password. Don't let that happen to you. Log into your email and other important online accounts today and add or update your profile to include additional account recovery/security information. If you need assistance, contact us.
Why blocking email addresses or phone numbers from solicitors or scammers is ineffective
If you get an unwanted email or call from a solicitor or scammer, do you instinctively block the address or number? Did you know that scammers typically use tools to forge their email address or phone number? Therefore blocking an email address or phone number is typically ineffective since the next time the same person or company attempts to contact you, it will likely be from a different address or number.

Related: Some methods that you can use to help identify legitimately sent emails include:

How you can avoid the latest scams - April 2022
If you've read our information about scams before, it's worth taking a few moments to review this important information and catch up on how to avoid falling victim to the latest scams. It could save you money and the risk of identity theft.
Every month we help people who have been scammed. But had they read our newsletters and printed our website articles, they wouldn't have been scammed out of hundreds or thousands of dollars. Scammers are becoming increasingly clever. By using technology - automated email and phone dialing - hackers and scammers take advantage of the anonymity of the internet to reach millions of potential victims in attempt to trick them into giving up their money. With a little bit of knowledge of scams and how they work, you won't become a victim yourself.
So far in 2022, the most common types of scams that we've been hearing about include:

  • A text message from your own phone number offering "a gift" for paying your mobile phone bill - DO NOT click the link
  • A call from your "Internet provider" offering a refund for services that they want to transfer into your bank account
  • An email invoice or phone call claiming there will be a charge for a product or service - such as computer security protection that you don't recall ordering - unless you contact the sender immediately
  • A scary computer pop-up window telling you to call to fix a problem with your computer
  • Email scams appearing to come from someone that you know asking for a favor by purchasing a gift card for a relative
We can help with more than just computers...
Did you know that Computer Techs can help with more than just computers? Check out some of our services that you may have not known about:

  • New computer or mobile device (smartphone/tablet) buying advice
  • New computer or mobile device set-up & transfer settings and apps from an old device
  • Help with recovery of forgotten passwords or hacked accounts
  • Printer troubleshooting or setup
  • TV streaming media device setup
  • Smart speaker / voice assistant device setup
  • Wireless camera and security device setup
  • Software installation
  • Microsoft Office help
  • Email setup/customization
  • Wireless router & Internet set-up
  • Wi-Fi optimization and troubleshooting
  • Computer data back-up solutions
  • Diagnose misc. software or hardware problems
  • Telecom bill audit/review to help you save money on your phone/internet/TV services
  • & much more
ICYMI: In Case You Missed It
Click the video above to view our Computer Techs YouTube playlist featuring helpful tips and information about your devices and the internet.
You can also view the playlist by typing youtube.CTreno.com in your browser address bar.
You can easily access tips and news from previous newsletters on our newsletter archives webpage. Articles you may have missed or wish to read again include:

  • Why you should probably wait to upgrade your existing computer to Windows 11
  • What to do is your computer is "blocked" by a scare screen
  • When NOT to unsubscribe to an email
  • Should you drop your cable/satellite service? 
  • Why you probably don’t need a VPN
  • Search Gmail like a pro
  • Understanding 3G vs 5G vs 5 GHz
  • Change these Facebook settings now
  • How to save money on your internet service
  • How to recognize fraudulent emails
  • Google isn’t evil, why we like Google
  • Protect your mobile number from hackers
  • Two new iPhone features you should turn on now
  • Google requiring 2-Step Verification to sign-in
  • Chip shortage likely to cause lower supply, higher prices
  • Top 5 password tips that you need to know
  • Reveal the passwords stored in your browser - and check for the logins exposed in a data breach
  • Verizon sells off Yahoo and AOL
  • How to make it easier to read articles in your web browser - use Reader Mode
  • FTC Identity Theft website guides victims through the recovery process
  • How to spot emails, texts and pop-ups that "phish" for your private information
  • Your old cellphone may stop working soon
  • We can help with more than just computers and smartphones
  • How to fix most printer problems
  • Watch the world from home
  • How to send a message or email from your phone correctly
  • Ad blockers becoming less effective
  • Why you don't need to buy AntiVirus for your device
  • Is it time to replace or optimize your Wi-Fi?
  • Be proactive about computer maintenance
  • Why you should keep your computer ON when you're not using it
  • How ads follow you around the internet
  • Are you prepared if you lost your data?
  • Check to see if your email address was exposed in a data breach
  • Are you fed up with your internet provider's email "service"?
  • The one spec your next computer must have
Please consider recommending us on Nextdoor
If you use the neighborhood social network Nextdoor, please consider recommending Mark Cobb @ Computer Techs Reno to your neighbors. We get lots of referrals from neighbors looking for a good "computer tech".


For more information about benefiting from our referral program click more...
Get regular computing device maintenance and priority support
It's time to be proactive about maintaining your computing devices - rather than calling after problems get out-of-control. With reports of websites and databases getting hacked occurring on a daily basis, and the increasing chance of your personal information being compromised, it’s more important than ever to keep your computing devices secure, up-to-date and maintained.

Thanks to the peace-of-mind that our Computer Maintenance Plan provides, clients that sign-up for the plan don't have to worry about the seemingly constant barrage of updates, security patches and computer hackers. They also get priority callbacks and messaging replies.

With our Computer Maintenance Plan we will maintain, update and check the security on your computer - and other devices (when performed on-site) - on a convenient regularly scheduled basis.

For more information read more...


Thank you!

Mark Cobb
Owner/Technician/IT Consultant