Tell us who you are!
My name is Denise Burleigh. I am the principal of Insurance for All Ages, Agency , LLC (located inside Burleigh Chiropractic at the intersection of Beamer and Hall). We help guide our clients through the challenging task of finding health insurance (including Medicare products) that most appropriately meet their medical needs as well as their financial expectations.
What precautions are set in place to ensure the health & safety of your employees and customers.
During the COVID-19 crisis, our number one priority is protecting the safety and health of our clients. We serve the most vulnerable population given that the majority of our clients are Medicare beneficiaries Thanks to modern technology, we have been able to continue doing business under a “new normal” by utilizing virtual tools. Whether it be by conference call, zoom meeting, by email or by “snail” mail, we have been able to respond to and help our clients. Now that things are slowly opening back up, for those clients who prefer to meet in person, prior to meeting we ask screening questions, and complete a temperature check for everyone’s safety.
What have you learned about your business or the community during this crisis?
We learned very quickly that our current state of emergency was not going to end anytime soon. We had to immediately embrace the change and adapt to and learn new tools that have allowed us to continue servicing our clients. Many of our new clients have lost their health insurance due to furloughs, early retirement, and lay-offs because of COVID-19. We have learned that people are very resilient, and also adapt to new and unfolding situations daily and are grateful to find someone to help.
Highlight something special your business has been a part of during this time.
We really haven’t done enough yet. I think we all are coming out of a state of bewilderment. We have proactively reached out to check in on our clients to let them know – we are here for them should they need anything. For those clients who have lost employment and are having to secure health care insurance very quickly, we patiently walk them through each step of a very complicated and confusing system.
Anything else you would like the community to know about your business?
We celebrated our second anniversary in the community on April 1
st
. We are in our forever location and do not plan to retire anytime soon. Our door is always open, and we are always willing to answer questions and give guidance. If we can ever be of service, please let us know!
