December 18, 2020
Update To Our Customers:

  • We are presently running on our normal fulfillment schedule for orders.
 
  • Our shipping carriers may have service delays due to COVID-19 impacts and are not guaranteeing transit times. We primarily ship with UPS. We also use FedEx and USPS. These carriers have released statements advising of service delays expected to increase and continue through the holiday peak season well into the new year. Please expect an additional 2-4 business days to normal transit time to your area. 

  • Please note that there are ongoing International Service Disruptions, including suspension of delivery service to certain countries by the USPS. See their website for details.

  • Don't see your favorite product? Email us at herbalist@herbalist-alchemist.com and ask to be notified when it is available. 

  • During these unprecedented times, temporary changes in our Terms & Conditions policy are in effect to adapt to the new circumstances, including suspending our refund and return policies. We recommend you review them.

  • To ensure the continued health and safety of our employees and customers, all sales are final.
 
We appreciate your support and understanding.
 
Have a Safe and Happy Holiday Season,
 
Beth Lambert - CEO
David Winston - President
& Your Herbalist & Alchemist Team