What has been your experience with confrontations? When did you last initiate one?
Confronting someone for their behavior today is no easy feat, especially when emotions are easily triggered and opinions vary. When expectations are left unmet—including protocol infractions, civil disobedience, illegal behavior and everything in between—frustration, lack of accountability, and broken relationships become the norm. But those who foster positive confrontations can create win-win-win solutions.
If you’re like many of the people I speak with, you likely avoid confrontations. And I don’t blame you: we don’t want to make matters worse. But, when we say nothing, we perpetuate the problem (and in some cases, become co-conspirators).
What if we could make a positive difference?
Most of us are not highly skilled in win-win-win confrontation. We feel stuck between a rock and a hard place. Instead, we can learn and practice positive confrontations: address the issue in a way that supports the well-being of self, others, and the relationship between the two.
