May 20, 2022
Security: iPhones vulnerable to attack even when turned off
Threatpost
Attackers can target iPhones even when they are turned off due to how Apple implements standalone wireless features Bluetooth, Near Field Communication (NFC ) and Ultra-wideband ( UWB) technologies in the device, researchers have found.

These features—which have access to the iPhone’s Secure Element (SE), which stores sensitive info–stay on even when modern iPhones are powered down, a team of researchers from Germany’s Technical University of Darmstadt discovered. Read More
Healthcare IT: Face-to-face screening combined with machine learning model performs best at suicide risk prediction
MobiHealthNews
A combined approach using both face-to-face screenings and a machine learning model embedded in an EHR performed best at predicting suicide risk among adults, according to a study published in JAMA Network Open. 

The study included more than 120,000 encounters. It found the hybrid approach that used both in-person screenings with the Columbia Suicide Severity Rating Scale (C-SSRS) and the Vanderbilt Suicide Attempt and Ideation Likelihood (VSAIL) machine learning model outperformed either option alone when it came to predicting suicide attempts and suicidal ideation.  Read More
Homeland Security: How to Erode Terrorists’ Trust in Cyberspace: The Role of Intelligence Services
Homeland Security Today
One of the most crucial missions entrusted to intelligence services in the fight against jihadist terrorism is carried out on the Internet. The way in which this mission has been undertaken is one of the least-known facets of the war on terrorism. In stark contrast to the intense public scrutiny received by covert programmes such as leadership decapitation operations by armed drones and other interventions using paramilitary forces, anti-terrorist operations in cyberspace continue to be a little-known dimension. Actions have been conducted covertly for much of the time and the lack of transparency can be explained by concern over the need to protect the procedures used. The operations draw on the same resources and knowledge that facilitate cyber-intelligence operations against state actors. Read More
Transportation: U.S. traffic deaths reached a 16-year high in 2021, according to government estimates
CNBC
More people died on U.S. roadways last year than any year since 2005, according to new data released Tuesday by federal vehicle safety officials.

The National Highway Traffic Safety Administration, a division of the Department of Transportation, estimates 42,915 people died in motor vehicle traffic crashes in 2021, a 10.5% increase from the 38,824 fatalities in 2020. The deaths include pedestrians, cyclists and others who may have died during a crash. Read More
Human Resources: On average, remote workers are about 20% happier
HR Dive
A survey by mental health research website Tracking Happiness found that the ability to work remotely is positively correlated with employee happiness. Fully remote workers reported a happiness level roughly 20% higher than those who worked in the office 100% of the time.  

The study found millennials were most likely to work remotely, with Generation Z not far behind. In addition, millennials’ happiness increased the most as a result of remote work. Commute times had a negative correlation with employee happiness, with commute times beyond one hour leading to a sharp decline in happiness. 

Tracking Happiness surveyed 12,455 global workers for the study, which it conducted in April. Nearly twice as many men (65.1%) than women (34.5%) responded. Read More
Business & Technology: Only engaged service teams can deliver next-level customer loyalty in an era of uncertainty
CIO
Customers are increasingly demonstrating that they will not settle for subpar experiences. On the other hand, brands that deliver excellent customer service build trust, according to new research. And 80% of customers who experience great support will recommend the company to others.

It’s not surprising that customer service has such a strong influence on loyalty, referrals, and brand perception. After all, it is a vulnerable moment in the customer journey when they need help. This digital-first world has taught consumers to expect that companies should be reachable on any platform at any time and equipped to address any potential problem they might have. Read More