Assess Your Business Wi-Fi | Important 911 Rules Change | School Safety Compliance

January 2020 News

MABC

Technology Solutions

www.MABC.com

MABC is your local, Virginia-based source for the latest in Communications, Collaboration, IT Services, Networking, and Managed Support. Avaya Diamond Certified, serving businesses for 28+ years, MABC is ready to help you take advantage of technology that helps you move ahead.

Is your WiFi Secure, Fast & Reliable? Schedule your MABC Wireless Network Assessment

Businesses that use WiFi in their day-to-day operations know the importance of a properly functioning enterprise wireless network.

WiFi is a mission-critical tool in virtually every industry sector. In any business - retail, manufacturing, healthcare, education, and beyond - users need access to secure, reliable WiFi to do their jobs.

Having a spotty or slow network slows down everyone. If WiFi goes down or is performing badly, productivity can come to a screeching halt.

Faulty WiFi can be a huge issue to a business’s bottom line.

Over the last 10 years 802.11 technology has made remarkable strides - getting faster, stronger and more scalable. In fact, WiFi 6 (ax) has arrived… delivering nearly four times the capacity of WiFi 5 (ac), while offering improved efficiency, security, ease of use, self-deployment, and long-term compatibility. It also provides a more reliable user experience in areas of high demand.

But one problem still haunts all versions of WiFi - reliability. RF interference can be generated by almost any device that emits an electromagnetic signal - from cordless phones to Bluetooth headsets, microwave ovens and even smart meters. But what most companies don't realize is that the single biggest source of interference is their own WiFi network. More and more companies are turning to us for site surveys that can diagnose and fix their WiFi issues.

MABC has all the tools needed to conduct a comprehensive WiFi Network Assessment at your location. Whether you’re planning a new WiFi network or looking to survey an existing environment, MABC meets your unique requirements for coverage, capacity, roaming, and quality of service.

Ready to speed up your business with a high-performance network? Arrange your WiFi assessment today. Contact MABC at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or click to email .

911 Rules Change… New Federal legislation requires “dispatchable” location info for all users

Federal regulations have passed that impact emergency 911 calling from businesses - Kari’s Law and Ray Baum’s Act. Both take effect February 16, 2020 and are intended to protect employees and visitors with improved access to emergency services.

Kari’s Law applies to newly-installed multi-line telephone systems. The law requires that users be able to directly call emergency services by dialing 911 without having to dial a prefix to reach an outside line.

Ray Baum’s Act requires that the FCC adopt regulations that would give 911 emergency operators a specific location for the calling party so that appropriate assistance can be dispatched to that location.

If you’re planning a new telephone system, you should be aware of these requirements and ensure that your providers’ offerings are in compliance.

FCC order and detailed rules here

Compliance Challenges

As you take steps to comply with the new 911 rules, you’ll want to keep in mind several factors - including the technology used in your IT environment, network topology and the geographic scope of your phone system deployment. Also, many states have adopted their own 911 regulations, which adds to the compliance confusion.

If these new 911 mandates present a challenge for your business, MABC offers e911 expertise and affordable cloud solutions from industry leaders like Red Sky and Intrado.

Keep up with 911 calling changes in your business. Contact MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or click to email .

We all want Safer Schools… Planning for Laws that improve Campus Security & Response Times

Alyssa's Law in New Jersey has emerged as a national model to address the issue of law enforcement response time and how schools manage campus security when a life-threatening emergency occurs.

The law requires the installation of warning lights and a panic button alarm system in all schools to provide the fastest possible support during a code red, non-fire evacuation or lockdown incident.

A similar bill has been filed in Florida, and a petition is underway to ensure Alyssa's Law gets passed at the national level.

Connect with your MABC team so we can talk about solutions that can improve your school safety and emergency response times…

Explore panic button solutions and integration capabilities with local law enforcement.

Identify your existing notification assets (Avaya IP Office and Cisco) and how they can be leveraged for instant communication throughout your campus.

Discover key features and capabilities of MABC's Emergency Mass Notification System.

Schedule your planning session now. Contact MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or click to email .

How exceptional White Glove Service sets our UCaaS and Phone Deployments apart

Businesses are rapidly turning to Unifed Communications as a Service (UCaaS) for its many collaboration tools, built-in disaster recovery and business continuity capabilities, as well as simplified management and cost savings.

But when it comes to actually setting things up, there is no such thing as “Plug and Play” when installing the phones. Expecting end-users to install phones that are shipped to their location will surely cause frustration and aggravation.

That’s why we deliver UC with White Glove Service to our customers…

Our team of certified engineers is large enough to deploy diverse solutions across a wide range of industry environments, and we have the experience and flexibility to architect and implement customized UC service for clients of all sizes.

It begins with consulting, continues with deep dive discovery, and is supported with dedicated project management.

We program, bench test, check and re-check every piece of equipment weeks before the 'go live' date.

We then go to your site, install the phones and provide user training.

We’ve been doing this a long time and know that hosted phone installations, particularly large ones, rarely go well without attention to detail and a boatload of up-front work. We do what is needed to ensure that our customers’ installations are successful every time.

Simplify your life, enjoy great local service delivery, and start reaping the benefits of UCaaS for your business. Contact MABC today at Portsmouth (757) 673-2200, Richmond (804) 273-6500 or click to email .

Easy Money… Send us your sales referrals and get a $250 reward

Know someone who is moving or looking for a new phone system? A friend who needs faster broadband or better in-building signal coverage? A business partner who wants to add Video collaboration?

Tell us about it... Just mention, "Newsletter Referral Program" when you make the referral - we'll take care of the rest. MABC rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.

Contact us with your sales tip. Call MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or click to email .