November 21, 2019

A CLIA Lodging Membership Offers So Much!

Many CLIA members have said that they recouped the cost of their CLIA membership with just one call to the FREE CLIA Helpline (916.925.2915) . Others have remarked on how much they have saved in buying goods or services from CLIA Associate Members. Finding vendors on the CLIA Vendor Directory at http://clia.org/affiliate-search/ is one stop shopping and the best place to find reliable vendors with great CLIA pricing.

CLIA Associate Members Who Offer Special CLIA Pricing and Benefits These vendors have a $ by their name on the Vendor Directory on www.clia.org Leavitt Pacific Insurance - 5% discount on Workers Comp Insurance, Property Specific discounts on General Liability Insurance, Valuable Management Tools and Resources American Payment Solutions (APS) - Take the APS Payments Challenge : free audit to see how much you can save on credit card processing fees. If they cannot save you money on your current processing rates, they will pay you $500 plus property specific special pricing for CLIA members Openkey - 20% discount on monthly fees HMBookstore - 50% discount on all eproducts Conn Maciel Carey PLLC – 10% discount on legal services Fisher Phillips LLP – Free Employee Handbook Review and 10% discount on legal services Fitzgerald Yap Kreditor LLP - 10% discount on legal services California Visitor's Guide - 60% discount on enhanced ad Cal Chamber - 15% discount on Human Resource tools Hospitality Benefits – health insurance discounts and special offer Wrkspot – 10% discount on initial fee plus 67% discount from $21 to $7 per room per month subscription Power Island Energy – donates 3% of all sales to CLIA members to CLIA Dollars for Scholars

Addressing Workplace Romances After #MeToo

Employers can create and enforce a written policy prohibiting consensual relationships between supervisors and subordinates. The #MeToo movement has shined a much-needed light on unwanted and unwelcome conduct in the workplace, but consensual romantic workplace relationships continue to be a murkier topic for employers.

One major fast food chain’s CEO learned recently that even consensual, romantic workplace relationships can get employees into trouble. With most employees having participated in an office romance at some point their careers, employers should be concerned and take steps to reduce their liability. Click here to learn more about this employment minefield...

Improving Your Hotel’s Online Presence with Holiday Marketing

By Jerry McConway brought to you by 4hoteliers.com While Christmas decorations may make some people cringe this early in the year, for a hotel, the sooner the better: Why? Because this means you get the jump on your competition, especially when it comes to online marketing. Potential guests are already browsing the internet looking for properties for their winter getaways, and you want to be the first and last hotel they think of when it comes time to book a room. Identify Your Target Audience Exactly what type of traveler are you trying to lure in during the holidays? Is your property a haven for the holiday traveling businessperson or is it the perfect place for a family, including pets, to stay when they are traveling to see their family over Christmas? Identify your target market and prepare yourself to blow up social media as well as online advertising with visuals that will make it very clear who you are targeting. Click here for more ideas...

Teach service staff to see calls as opportunities

Guest-services staff are conditioned to view calls as interruptions from their other work, but convincing them to view them as opportunities can be a boon for your property. By  Doug Kennedy brought to you by hotelnewsnow.com With so much information online at a hotel’s website and elsewhere, the telephone is ringing a lot less than it used to even just a few years back. Gone are the days when guests routinely called with questions about directions, taxi fares, check-in time, restaurant information and pet policies, as all of these details are available online. Similarly, with so many guests booking online, and more using automated check-in every year, each phone call represents an increasingly rare opportunity to engage guests in personalized conversations about their question, concern or quandary. Click here for more training tips...

West Coast Travel Facts

Updated Website Guides Travelers During Disaster The newly launched West Coast Travel Facts website keeps West Coast visitors up to date during times of crisis. Click here...

We Appreciate Our CLIA Sponsors

CLIA Discount 20% on monthly fees

CLIA Discount 5% on Workers Comp and other discounts and benefits

CLIA Discount on credit card processing fees - property specific

CLIA Discount 50% on all eproducts

CLIA Discount: 10% discount on initial fee plus 67% discount from $21 to $7 per room per month subscription

CLIA Discount: Free Employee Handbook Review and 10% discount on legal services

CLIA Discount: 10% discount on legal services

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Donates 3% of all sales to CLIA members to CLIA Dollars for Scholars

CLIA Discount: 15% discount on Human Resource tools

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