New, Improved Online & Mobile Banking is Coming Soon on Wednesday, August 11th! |
Here's What You Need to Know
To bring our members the best and most up-to-date digital banking services available, Online & Mobile banking will be getting an upgrade to a new look with some great new features! We're excited to bring you this new, improved Online & Mobile Banking experience!
The upgraded Online & Mobile Banking will have the same great features and some awesome additional new features with a brand-new navigation look and feel.
Important for Online Banking: Members will still be able to log into Online Banking via our website from the "Login to Accounts" dropdown in the top right-hand corner of the website, and the Online Banking login URL will continue to be https://obc.itsme247.com/292/. The ItsMe247 Online Banking login screen will have a new look, but it will be the same login URL and you will enter your same login information to access your Online Banking.
Important for Mobile Banking: Members will still use and log into Mobile Banking via the same PCTFCU Mobile Banking App as usual and with the same login information you've been using. The Mobile Banking App will have a new look and feel, a new master navigation and other great new features in addition to the Mobile Banking features you already know and love.
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Upgraded Online Banking FAQs
1. Are there any current features that will not be included in the new, upgraded Online Banking look when it's released?
- Member-selected color themes and start page are being replaced by the Favorite Accounts & Features options that are explained in the next question & answer.
- Downloads to the Microsoft Money (.OFX) format will no longer be available but all other formats (.CSV, .QIF, .QFX, .QBO, etc.) will still be available.
- The current "See" feature will transition into the jump feature that can be used easier than ever by clicking the "Profile" button and viewing profiles and accounts from there.
2. I know the look and navigation will be different for the new Online Banking, but will there be any brand-new features in addition to the current Online Banking features?
Yes, there will be new features in addition to the current Online Banking features you already know and love, including:
- Favorite Accounts: You can choose which account you want to see front & center when you login
- Favorite Features: You can choose the features you want to see along with your favorite accounts, like Quick Transfer, eStatements, Bill Pay, etc.
- Profile Picture: All your personal information will be under the new Profile member and you can customize it by adding a profile picture
- Search Transaction History: Use the "Search Transactions" box to enter a dollar amount, part of the transaction description, check number or any other text that relates to a transaction to specifically search for it
3. Will I still be able to log into my Online Banking via the "Login To Account" purple dropdown in the top right-hand corner of the PCTFCU website or by visiting https://obc.itsme247.com/292/?
Yes, you will still be able to log into Online Banking with your same login information via the PCTFCU website or via https://obc.itsme247.com/292/ just like before! You will just see the new, upgraded Online Banking look and feel starting on August 11th.
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Upgraded Mobile Banking FAQs
1. What is the new Mobile Banking Look, Feel & Master Navigation, and how does it work?
The new Master Navigation in the Mobile Banking App will have anything and everything that you need to get to the features you want and will be using most. The Master Navigation will run along the bottom of the Mobile Banking App screen and will contain a Home button, a Mobile Deposit button, an Accounts button, a Move Money button and a More button that will bring up additional navigation and settings options. Below is a visual preview of the new Mobile Banking App look and Master Navigation:
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2. Will I be able to do all the same Mobile Banking tasks with the upgrade?
Yes, you will be able to complete the same Mobile Banking tasks and needs per usual, just with a new look and feel. Additionally, there will be new Mobile Banking features you can utilize in the "More" section of the navigation.
3. Will I still be able to log into my Mobile Banking App using the same PCTFCU Mobile Banking App and Login Information?
Yes, you will still be able to use the same PCTFCU Mobile Banking App and your same Mobile Banking login information you have been using. You will just see a new, upgraded look and feel to the Mobile Banking App starting on August 11th.
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If you have any questions or need any assistance, please call us at 508-291-0777 or email us at info@pctfcu.org. We thank you for your patience during this exciting upgrade and hope you enjoy the new, upgraded Online & Mobile Banking!
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