Give the gift of professional development to yourself
OR your staff by checking out our 2021 Virtual Classroom offerings
MARC NAHRO continues to partner with NAHRO Professional Development on their "Virtual Classroom" offerings that will directly benefit members and our Region!
 
Members will receive a discount of $10 on every NAHRO "Virtual Classroom" offering and MARC NAHRO will also receive a revenue share for each participant from our region!
When registering, please use code: MARC2020 (All CAPS); then
hit apply and your discount will automatically be applied,
it’s that simple!
 
Please note: this code must be used when registering!
It cannot be retroactively applied
Housing Quality Standards (HQS) Virtual Classroom
Date: January 11-15, 2021
Description:
Learn how to improve the level of your HCV and PBV/Section 8 Housing Inspections and meet SEMAP requirements through these interactive modules. Develop or fine-tune related work skills, review procedures and forms affecting standards, and learn how to evaluate your current operations to identify strengths and challenges. The NAHRO Certified Specialist of Inspection - Housing Quality Standards (CSI-HQS) Certification Exam is offered online.

Note: Electronic copy of training manual included in pricing. Certification Exam must be purchased separately. Please note additional ethics training is required for the Certified Specialist of Inspection (CSI-HQS) certification. 
To learn more: 

Who should attend?
Section 8 Housing Inspectors, Preventative Maintenance Inspectors, and new and seasoned inspectors.
Scheduled from
1:00-5:00pm ET:
Monday, January 11
Tuesday, January 12
Wednesday, January 13
Thursday, January 14
Friday, January 15

Objectives:
Through expert instruction, you will learn to conduct a thorough inspection to illustrate (or rediscover) details that must be observed in order to identify actions to be taken. Specific topics to be addressed are:
  • Section 8 Pre-Inspection and Inspection Preparation and Procedures
  • Negotiation and Arbitration—How to Successfully Come to Agreement with Landlords and Residents
  • Problem Solving and Conflict Resolution
  • Consistency—How to Pass Inspections, Even When HUD Arrives for a Surprise Review
  • Reinspection—How to Avoid Pitfalls
***Early Bird Pricing closes on 12/21/20***
  • List Price: $705.00 USD
  • Your Price: $605.00 USD
Public Housing Manager (PHM) Virtual Classroom
Date: January 11-15, 2021
Description:
In today's world of complex regulation, the PHM remains a valid credential demonstrating that an individual understands an overview of the basic principles of public housing management in the asset management environment. Topics include a wide spectrum from the history of public housing, ethics, and maintenance to administration of the process of public housing management, the roles and responsibilities of the public housing manager, the functions of occupancy, effective communication skills, key principles of public housing management, safety and security and market viability. Case study exercises bring the training to life!

Note: Electronic copy of training manual included in pricing. Certification Exam must be purchased separately. This training includes ethics training that satisfies NAHRO Certification requirements. 
To learn more about the NAHRO Certified Public Housing Manager (C-PHM) certification go to: 
Scheduled from
12:30-5:30pm ET:
Monday, January 11
Tuesday, January 12
Wednesday, January 13
Thursday, January 14
Friday, January 15
 
Objectives:
By the completion of this course, you will be able to:
  • Discuss key elements of public housing management;
         
  • Learn how to better communicate with colleagues and residents
         
  • Review latest regulatory requirements

Who should attend?
All public housing staff who desire a comprehensive overview of public housing management. 
***Early Bird Pricing closes on 12/21/2020***
  • List Price: $905.00 USD
  • Your Price: $805.00 USD
Procurement and Contract Management Distance Learning
Date: January 25-28, 2021
Description:
NAHRO’s Procurement and Contract Management Seminar is completely revised and updated for HUD’s new handbook 7460.8 REV 2. Understanding the new handbook and how it interfaces with the asset management paradigm will help your agency in determining responsibility and accountability at the development site. You will learn how to procure quality goods and services for the right cost, the highest quality, for timely delivery, and in compliance with applicable laws and policies. The training covers estimating costs of goods and services and developing criteria for analysis of proposals.

Who should attend?
The training is a must for Management staff and Property Managers.
Scheduled from
12:30-5:30pm ET:
Monday, January 25
Tuesday, January 26
Wednesday, January 27
Thursday, January 28

Objectives:
You will learn how to:
  • Comply with the newest federal procurement requirements and regulations

  • Use the proper procurement method and contract type

  • Analyze costs to ensure your agency gets the highest value for its contract dollar

  • Assess and control the procurement performance operation and professional ethics of procurement
***Early Bird Pricing closes on 1/4/2021***
  • List Price: $610.00 USD
  • Your Price: $510.00 USD
Commissioners' Fundamentals Virtual Classroom
Date: February 2-5, 2021
Description:
Join our Commissioners Fundamentals course to create a strong foundation for your work as a housing commissioner. The commissioner’s role is complex and can be daunting at times.  We hope you will join us as we:
  • explore the roles and responsibilities of housing commissioners,

  • discover the multi-faceted commissioner roles as advocate, leader, team builder and strategist, as well as the intricacies of board-staff relationships and boundaries,

  • review the principles and strategies of board governance, as well as some of the oversight functions of the board.  

This virtual classroom includes four online modules, over four days.  You will need to attend all four days to receive your course completion certificate.   Commissioners Fundamentals is one of two NAHRO courses required to obtain your NAHRO Commissioners Certification.  Becoming a NAHRO Certified Commissioner is a great way to show your commitment to becoming a knowledgeable, engaged and ethical leader in your organization. Ethics for Commissioners is the other course you’ll want to complete to apply for your certification.
Scheduled from
1:30-4:30pm ET:
Tuesday, February 2
Friday, February 5
 
Objectives:
By the completion of this course, you will be able to:
  • Identify the various roles of a commissioner

  • Explore the principles of board governance

  • Define the commissioner’s role in agency policies

  • Describe the commissioner’s role in the oversight of agency finances, and
         
  • Explore the boundaries and relationship between commissioners and the Executive Director

Note: Electronic copy of training manual included in the pricing.


Who should attend?

This course is recommended for new housing commissioners, as well as experience commissioners wanting to expand their knowledge or working to complete their NAHRO Commissioners Certification.
Early Bird Pricing closes on 01/12/21***    
List Price: $510.00 USD
Your Price: $410.00 USD
HCV Occupancy, Eligibility, Income and
Rent Calculation Virtual Classroom
Date: February 8-15, 2021
Description:
This NAHRO Professional Development offering combines two seminars — Housing Choice Voucher Occupancy and Housing Choice Voucher Eligibility, Income, and Rent Calculation — into one comprehensive program. Through 6 modules, this training will provide participants with an understanding of the vast regulatory guidance that has formed and shaped the Housing Choice Voucher program. It focuses on effective interviewing, waitlist management, screening, outreach and marketing, and accurate application of eligibility, income and rent calculation regulatory compliance. The nuts and bolts of dealing with eligibility, income, and rent calculations will be mastered through engaging participants in skill development and practice. Most importantly, this class will equip participants with the necessary skills to reduce errors and avoid HUD findings in compliance audits.

Note: Electronic copy of training manual is included in pricing. The exam is a separate charge. In order to obtain the, NAHRO Certified Specialist of Eligibility and Calculation (CSEC-HCV) and/or NAHRO Certified Specialist of Occupancy-Housing Choice Vouchers (CSO-HCV) please refer to the requirements outlined on our website.
Scheduled
from 1:00-5:00pm ET:
Monday, February 8
Tuesday, February 9
Wednesday, February 10
Thursday, February 11
Friday, February 12
Monday, February 15
 
Objectives:
  • Correctly determine eligibility and annual income for applicants and participant families

  • Correctly position families on the waiting list and admit qualified families

  • Properly verify eligibility, income and rent information

  • Properly conduct briefings and include required information in briefing packets

  • Properly apply income limits

  • Properly apply income targeting

  • Ensure staff carry out the required policies within the Administrative Plan

Who should attend?
Front line staff, case managers and supervisors responsible for managing wait lists, applications, and certification/recertification tasks
***Early Bird Pricing closes on 01/19/21***

  • List Price: $1,105.00 USD
  • Your Price: $1,005.00 USD
Uniform Physical Condition Standards
(UPCS) Virtual Classroom
Date: March 8-12, 2021
Description:
Over five 4-hour modules, participants will be provided with the knowledge and skills needed to properly inspect Public Housing Agency (PHA) Program units. This interactive and comprehensive training, which discusses specifications of the Public Housing Assessment System (PHAS) and the inspector’s roles and responsibilities, enhances participants’ knowledge of and abilities to meet new challenges and procedures related to using Uniform Physical Condition Standards. Fulfills one of the requirements for the CSI-UPCS certification. Becoming a NAHRO Certified Specialists of Inspection Uniform Physical Condition Standards is a great way to show your commitment to becoming a knowledgeable, engaged and ethical leader in your organization. Ethics for Specialists is the other course you’ll want to complete to apply for your certification.


Who should attend?

Housing inspectors, preventative maintenance inspectors, and new and seasoned inspectors will learn:

  • What impact the UPCS has on an agency’s overall PHAS score
  • How to conduct an annual inspection
  • The Inspector’s roles and responsibilities
  • Systems or methods to improve PASS scores


Scheduled
from 1:00-5:00pm ET:
Monday, March 8
Tuesday, March 9
Wednesday, March 10
Thursday, March 11
Friday, March 12

Objectives:
  • By the completion of this course, you will be able to:

  • Identify the work skills necessary for inspecting public housing sites and dwelling units;

  • Facilitate an understanding of how proper inspection work skills can increase a housing agency’s capacity to meet its mission to provide safe housing;

  • Increase participants’ understanding of the interrelationship of PASS and PHAS;

  • Provide a foundation for the changes in the system as it relates to Asset Management; 
     
  • Increase participants’ familiarity with and understanding of UPCS procedures and inspection forms; and
 
  • Provide participants with the knowledge and skills needed to evaluate their agency’s current inspection operation, including the identification of strengths, weaknesses, and growth potential, and to identify goals and solve problems related to conducting UPCS inspections.
***Early Bird Pricing closes on 2/16/21***
  • List Price: $705.00 USD
  • Your Price: $605.00 USD
Housing Quality Standards (HQS) Virtual Classroom
Date: March 22-26, 2021
Description:
Through 6 modules delivered over a two-week period, learn how to improve the level of your HCV and PBV/Section 8 Housing Inspections and meet SEMAP requirements through these interactive modules. Develop or fine-tune related work skills, review procedures and forms affecting standards, and learn how to evaluate your current operations to identify strengths and challenges. The NAHRO Certified Specialist of Inspection - Housing Quality Standards (CSI-HQS) Certification Exam is offered online.

Note: Electronic copy of training manual included in pricing. Certification Exam must be purchased separately. Please note, Ethics is required for CSI-HQS.
To learn more: 

Who should attend?
Section 8 Housing Inspectors, Preventative Maintenance Inspectors, and new and seasoned inspectors.
Scheduled
from 1:00-5:00pm ET:
Monday, March 22
Tuesday, March 23
Wednesday, March 24
Thursday, March 25
Friday, March 26 

Objectives:
Through expert instruction, you will learn to conduct a thorough inspection to illustrate (or rediscover) details that must be observed in order to identify actions to be taken. Specific topics to be addressed are:
  • Section 8 Pre-Inspection and Inspection Preparation and Procedures
  • Negotiation and Arbitration—How to Successfully Come to Agreement with Landlords and Residents
  • Problem Solving and Conflict Resolution
  • Consistency—How to Pass Inspections, Even When HUD Arrives for a Surprise Review
  • Reinspection—How to Avoid Pitfalls
***Early Bird Pricing closes on 3/1/21***
  • List Price: $705.00 USD
  • Your Price: $605.00 USD
When registering, enter code MARC2020; click apply and your discount will automatically be applied, it’s that simple!

Please note: this code must be used when registering!
It cannot be retroactively applied
Questions:
Contact NAHRO Professional Development at 202-580-7211 or email