We've heard your concerns and we're introducing NEW and quicker ways to reach us:
Due to higher call volumes and an issue with our phone system, callers are experiencing longer wait times. We truly apologize for this inconvenience.
Here are three more ways to reach your health center:
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Email your non-urgent message or question to contact@flchealth.org. A team member will contact you within one business day of having received your email. Please be sure to include your name and phone number in your message so we can assist you promptly.
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Send a text message to 315-263-4042 and we will get back to you within one business day. Again, be sure to include your name and phone number in the message.
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Communicate with your provider using the Patient Portal. For more information on how this works or to sign up for this service, click here.
These methods of communication should not be used for urgent matters. If you are experiencing an emergency, dial 911 or go to your closest emergency room.
We thank you for your patience and understanding as we work through this ongoing situation.
Sincerely,
Mary Zelazny, CEO
and your friends at Finger Lakes Community Health
