Project Roomkey Q&A
Dear Friends,
We are so proud to be part of Project Roomkey, a county-wide effort to bring our unsheltered neighbors inside during the pandemic.

Sadly, there is far too much misinformation about this program, so I want to share some important facts with you.

What is Project Roomkey?
Created in response to the COVID-19 pandemic, Project Roomkey is a network of hotel and motel sites providing safe, temporary housing for our unsheltered neighbors.

These sites enable our most vulnerable community members to remain safe and healthy by complying with Los Angeles County’s safer-at-home ordinance. These sites are funded by Los Angeles Homeless Services Authority and FEMA. 
Who is occupying the rooms?
Project Roomkey rooms are reserved for COVID-free adults experiencing homelessness and who are the most vulnerable – those aged 65 or older; and people who are at higher risk for severe illness.

All residents have been pre-screened and selected based on their age and medical history. 
How are you keeping the hotels a COVID-FREE zone?
Only residents, project staff and pre-screened guests are permitted on-site.

To ensure the hotel remains a COVID-19 FREE zone , all visitors must undergo a mandatory health check prior to entering the premises, including a temperature check and screening questions by an on-site Registered Nurse and a Certified Nurse’s Assistant.

All residents and staff undergo health-screenings three times daily, 7 days a week.
What is Union Station Homeless Services’ role in Project Roomkey?
Our staff is providing on-site supportive services at two hotels in the San Gabriel Valley. We are working with each resident to develop an individualized housing plan that will permanently resolve their homelessness. 
How long will the hotel be used for this purpose?
The rooms will be temporarily occupied for 90 days from the site’s opening date. The goal is to connect residents with permanent, affordable housing.
The biggest lesson I have learned during the COVID-19 crisis is that home equals safety. Thanks to Project Roomkey, our most vulnerable community members have a safe place to sleep, and they are working with our staff to find a place to call home.

I encourage you to share these facts with your neighbors and friends to stop the spread of misinformation. You can help us change the narrative. We can’t do it without you.

During this pandemic, we are doing everything we can to protect our most vulnerable community members. Can we count on you to help? Your support is greatly appreciated and urgently needed.
Stay Safe and Stay Well,
Anne Miskey
Chief Executive Officer
Photos Courtesy of Los Angeles County, CEO Countywide Communications
PS. If you have made a donation to support our urgent work, please accept our sincerest thanks.