• Alternative Payment (AP) Providers that typically collect the family fee will receive reimbursement from their AP contractor as usual, but will not collect the fee from the family. For example, if a provider typically collects $30 in family fees directly from the family and is reimbursed $600 from the AP contractor, the provider’s total income is $630. For the months of September 2020 through June 2021, the reimbursement to the provider will continue to be $600 from the AP contractor, but the provider will no longer collect $30 from the family.

• Families whose children receive in-person care will continue to pay the family fee per the current Notice of Action (NOA) on file. Families may request a reassessment of family fees based on income or other changes. This information can be used to reduce family fees, but cannot be used to make any other changes to a family’s service agreement. For instance, families may voluntarily request a reassessment of family fees if they are currently paying a full-time fee, but no longer need full-time care and, therefore, wish to reassess the family fee in order to pay a part-time fee. Family fees will not be adjusted for absences in instances in which a family is certified for full-time care, and intended, at the time of paying the fee, to use in-person services, but does not attend for all of their certified hours in any given month.