Enhanced Marketing Tools for FCA Certified Shops
FCA now has its own marketing tab in ShopOps, giving FCA Certified repair centers access to free marketing assets such as Social Media ads, FCA Graphics, Brochures, and more! To explore new ways to market your business, please log into your ShopOps account and click on the marketing tab. You will see the FCA section on the left side of the page. If you have questions or would like help using the new materials, please contact your account manager.
Quick Tip
Did You Know… as an FCA Certified repair center, you have access to technical support assets such as the MOPAR Connect Body Collision Inquiry form? If you have a repair question and want to submit it to the MOPAR/FCA technical team directly, visit https://www.moparrepairconnect.com/collision and click on the “Body Collision Inquiry
Hyundai & Genesis Technical Support for the Certified Network

Hyundai and Genesis have introduced new technical support resources for Hyundai’s network of Recognized shops. Assured Performance is pleased to announce that shops can submit technical questions pertaining to the repair of Hyundai and Genesis vehicles directly to the OEMs. This support is made available exclusively to the Hyundai network of collision repair centers. If you need help, reach out through the email addresses below.
For Hyundai Body Repair Questions – bodyrepairquestions@hyundaiusa.com
For Genesis Body Repair Questions – bodyrepairquestions@genesismotorsusa.com
 
If you need additional support, please reach out to one of our Regional Directors: Patrick Porter, Chuck Hunt, or Craig Camacho at 949-221-0010
Quick Tip
Hyundai Roadside Assistance supports the network of Recognized shops by directing vehicle owners to Recognized shops after an accident. Hyundai’s vehicle owners are offered complimentary roadside assistance while their vehicle is under warranty.

To receive assistance, vehicle owners can call 1-800-243-7766. 
Vehicle owners with enhanced Roadside Assistance can use their BlueLink subscription
NEW Program Announcement

Nissan and INFINITI recently announced the new Nissan VIP Advantage Card program, offered exclusively to their network of Certified shops. The VIP Program promotion focuses on increasing customer satisfaction and enhancing shops’ relationships with local dealers. The VIP Advantage Card is a digital card that is stored on the customer's smartphone "digital wallet" (i.e., Apple Wallet and Google Pay). Service offers are loaded to the digital card, and the customer presents this card during their next service visit to their local Nissan Dealer. Stay tuned for details as this exciting program rolls out!
For additional program resources and support, please visit https://collision.nissanusa.com/vip/faq or email NNACollisionRepairNetwork@nissan-usa.com.
Quick Tip
Did You Know… Nissan Certified Shops that participated in the "Doing it Right" program can expect winners to be announced in May!
State Farm Locator Update
Kia is pleased to announce its Recognized Network of shops will now be displayed in the State Farm Repair Assistant Locator. Now when State Farm customers look for a shop to repair their Kia, Nissan, or FCA/Stellantis vehicle, these Certifications will appear along with your shop information. For more information about this, please contact your State Farm representative. 
Quick Tip
You can view the State Farm locator by visiting: https://repair.claims.statefarm.com/shopsearch.
If you have questions about any aspect of your shop management, connect with us at (949) 221-0010.
Corporate Main Office: Assured Performance Network
16B Journey, Aliso Viejo, CA 92656
| Tel: 949-221-0010