Dear TBS Member,
We are in the process of rescheduling this event with our co-presenting partner Roy Thomson Hall, and - rest assured - you will hear from both of us as soon as details have been finalized.
All ticket holders will be contacted today directly via e-mail by Roy Thomson Hall as the ticketing is managed by the venue's box office. Please contact Roy Thomson Hall if you have any further questions in regards to the status of your current ticket.
Here are the FAQs that will be helpful in advance:
- Will my current tickets still work on the new event date?
Yes. Your tickets purchased for the original date will be honoured at the rescheduled event.
- If I cannot attend the new date, can I get a refund?
Yes. We hope you can attend the new date, but in the event that you cannot, you may request a gift certificate or a refund.
- How to request a return?
If you have an online account on Roy Thomson Hall website, please log in and request a return. Alternatively you can email Roy Thomson Hall with your request.
