Dear Family and Friends of South Cove Manor:
Yesterday, I e-mailed you with some exciting news about several COVID restrictions being lifted. Since that e-mail was delivered, we have received a few questions about visitation schedules, so I am writing today to clarify our current policy.
For fully vaccinated visitors visiting fully vaccinated residents:
- May visit at any time (including mealtimes.)
- These visits still MUST occur in the resident room.
- Visitors will still need to complete the screening process.
- Once the screening process is completed, visitors may proceed directly to the resident’s room.
For non-vaccinated visitors, or fully vaccinated visitors visiting non-vaccinated residents:
- As these types of visits are not allowed in resident rooms, these visits will be not be permitted during meal times.
- Visitors will still need to complete the screening process.
- Once the screening process is completed, the receptionist will contact staff on the floor to notify them of the visit.
- The receptionist will inform the visitor of which visitation station they should proceed to.
We understand that different policies based on vaccination status may be confusing to some of you. Please understand that these policies are required by the Massachusetts Department of Public Health and that we are doing everything we can to make all visits a positive experience.
Please do not hesitate to reach out to Li Chen or I with any questions that you may have.
Thank you again for placing your trust in South Cove Manor.
