Ballot Drop Boxes are made of durable material to withstand vandalism, removal and inclement weather. Ballots are retrieved on a regular schedule by election staff: on Mondays, Wednesdays and Fridays from October 5th-18th; and daily from October 19th to November 3rd. Beginning September 28th, 2020, drop boxes will be installed at the Willow Glen Library and the Rose Garden Library. 

More locations here. 

List of library voting centers in San Jose here. 

Buena Vista Park

Saturday, October 24 from 9:00-11:00 AM 

Join The Trash Punx and the Buena Vista Neighborhood Association to clean our streets to beautify our environment and beyond! Volunteers will meet at 500 Menker Ave. Bring a mask, volunteer waiver, closed-toed shoes, re-usable bottle with water, sunscreen, and sunglasses (Ages 18+). 

RSVP and waiver form here. 

de Los Muertos activities carry high risk for spreading COVID-19. Focusing on decorations,

limiting activities to the people you live with, and virtual costume parties or contests will help

keep our communities safe this season, especially our children. Together, we all need to do as

much as we can to protect ourselves and those around us.

Read the full statement here for guidelines. 

Curious about which businesses are COVID-19 prepared? You can now search the business database to see which businesses are following Social Distancing Protocols. Search by name, type or location here.

Businesses must require the following for employees and customers:

☑️ Face coverings (exceptions for medical reasons)

☑️ Social distancing

☑️ Hand-washing or provide hand sanitizer stations

The City of San Jose is coordinating countywide food distribution system for those in need. To access food or volunteer, visit here, call 2-1-1, or text your zip code to 898211. 

The COVID-19 coronavirus pandemic is already hurting Silicon Valley residents, businesses, and community-based organizations. Particularly hard hit are those families and individuals who can least afford a medical or financial crisis, small businesses whose revenues have fallen off, and nonprofits that are seeing an increased need for services or have had to cancel arts, cultural, or fundraising events. The Silicon Valley Strong Fund-in partnership with lead organizations and the Silicon Valley Community Foundation-will work to address these economic impacts.

Now is the time for residents, businesses, and government to partner together to help. Donate, volunteer and read more here. 

San José 311 is a great way to report a concern without having to research and reach out to the appropriate department. The online version and mobile app have answers to many frequently asked questions, and our staff in the call center are highly knowledgeable and helpful.

Since the COVID-19 crisis response began in March 2020, many city staff have been reassigned to other duties, such as food distribution, housing support, and traffic management around testing and food distribution sites. The City has also significantly adjusted the ways staff work to accommodate social distancing and other safety requirements, as well as child care needs.

As a result of these staffing changes, some non-essential City services that would typically be requested through San José 311 have been either suspended or significantly slowed:

Vehicle Abatement: Used to report vehicles parked on the street for more than 72 hours, vehicles that are non-operational, or vehicles that pose a safety concern. This service has been suspended and is not currently acting on requests from the public. Instead, Parking and Traffic Control Officers are proactively patrolling every street in the city every 7-10 days and citing and towing vehicles that are non-operational or pose a health, safety, or extreme blight hazard. This approach allows us to equitably provide service to the whole city with limited budgetary and staffing resources.

Graffiti Removal: Graffiti is still abated within 72 hours of being reported. However, due to location, weather, or surface, abatement times may vary. Gang and offensive graffiti is removed within 1 business day. In order to have gang/offensive graffiti elevated, please call the graffiti program directly at (408) 975-7233.

Illegal Dumping: Due to the City's response to COVID-19, and the substantial increase in illegal dumping following shelter in place, the RAPID (Removing and Preventing Illegal Dumping) team's response to reports of illegal dumping may be delayed up to 7 to 10 business days. Large problem areas may take longer to resolve. Dumping not in the City's jurisdiction (on freeway off-ramps, railroad tracks, creeks, etc.) is not under the City's control and requires coordination with other agencies, which can take significant time.

Pothole Repair: Pothole service requests are still being responded to in a timely manner, with response times depending on type, location, and depth of the pothole. Most requests are resolved within 48 hours. This is an essential service and has not been delayed due to COVID-19.

Streetlight Outage: This program is currently operational with slight delays. Common streetlight outages are repaired within 16 business days. More complex situations like streetlight poles that have been knocked down will vary. If the situation is urgent, such as exposed wires or a damaged pole, please call (408) 277-8956.

When it comes to City Hall, we know that the answers to your questions can be a bit difficult to find. That's why we launched the Resident Assistant, a chatbot and SMS (text) messaging service for the City of San José. It's designed to help you find what you're looking for in a faster and easier way.

There is still time to take advantage of Drive Electric San Jose discounts to save up to $3,000 when you buy or lease a new electric vehicle (EV). Through October 31, 2020, five local dealerships - Capitol Chevy, Capitol Hyundai, Capitol Kia, Premier Nissan of San José, and Stevens Creek Kia - are offering exclusive discounts on seven select EV models. These discounts are stackable with available federal, state, and local EV rebates for up to $13,000 in savings. Find your favorite eligible EV model and start contributing to cleaner air and reduced carbon emissions today.