The Fastest Way to Improve Productivity
Cut out waste!

It's not just scrap. It's the wasted time, effort and money when things aren't done to plan. Here are some examples:

"Digging the Hole Too Big".  Anytime your crew does more work than required, that's waste. Wasted time, wasted effort.  Why bury the line 14" deep when the specification says 10" is required?  Moving the extra dirt costs time and money.

Material Handling.  The more trips to stock, load, unload and store, the more waste. Remember "OHIO", Only Handle It Once.  

Too Much Wrong Inventory.  Carrying around a truck full of useless parts doesn't boost your ability to meet customer needs, it actually detracts.  Implement a "5S" program to keep trucks and shop areas clean, well-stocked and clutter-free.

Installation Mistakes. Errors hurt your bottom line and your reputation. Going back to "do over" eats time and profits. Identify and correct errors before they become habits.

Go cut some waste today.

The Team at Aqua-Flo Supply


Aqua-Flo is Hiring! Check Out a List of Our Open Positions
Know a friend or family member who is looking to build a career with a fast-growing landscape / irrigation industry leader?

We're hiring for many positions throughout Southern California. Visit our website or click here for more information.
What to Say to Customers When You're REALLY BUSY!
With a roaring economy, every contractor is crazy busy. Something you MUST do well right now: customer communications.

Have you trained your team on the right ways to handle customer inquiries? Your team shouldn’t be making up answers as they go.
Here are two situations to ponder:

When you can’t get there as fast as when the customer needs you.   Use “positive language” which involves saying what you can do for the customer in a positive way, not saying what you cannot do. So instead of saying “we can’t possibly do it today, we’re all booked up”, you say “I can have Charlie there first thing on Friday”.

When your schedule has slipped.  Never leave them wondering why you didn’t show up at the scheduled time. They will assume the worst.  Silence can and often will lead to a lost customer.  (Ever hear “he just disappeared”?)  You MUST proactively call customers when there’s a schedule change and let them know when you WILL be there.
Yes, We Deliver to Your Shop or Job Site
Don't have time to pick up supplies? Need a large bulk order? We can deliver directly to you!
Each of our stores have delivery trucks that allow us to get you the materials you need, when you need them.

You can call-in orders at any time and receive deliveries directly to your job site, often on the same day. Order lead times will depend on order size and other factors. For orders with a large amount of material, we will schedule delivery on one of our large box trucks within 1-2 days.  
 
It is our mission to make a customer’s experience as enjoyable, convenient and efficient as possible.
Call your favorite Aqua-Flo location to get your delivery started now.
Don't Lose Your Best Employees to a Competitor
Avoid surprises with an employee retention plan. Landscape companies are actively poaching each others' employees. Build bridges with your team members to keep them part of your company:

Recognize your workers' families during the busiest months. Long hours don't just impact your team, they also the workers' families. Send appreciation with a note and a gift card.
 
Communicate, communicate, communicate. Have a weekly meeting where team members can share ideas. Listen for sources of concern or conflict. Address problems proactively. 

Offer random rewards that are tailored to the person. A gift card with their paycheck. New fishing gear. A weekend getaway. Figure out what makes your team members "tick" and offer rewards that match with their hobbies and likes. Or find cool ways to say thanks, like hiring a mobile car wash company to wash your employees' vehicles on a Friday.  

Looking to build a full retention strategy? Download this free guide for landscape pros.
Discover the Perfect Pair for Water-Saving Sprays
The Perfect Pair: Rain Bird® 1800® PRS-45 + R-VAN

Regulating water pressure within an irrigation system can save up to a gallon of water per minute – and this combo delivers superior results. Together, 1800 PRS-45 Spray Bodies and R-VAN Rotary Nozzles deliver pressure regulation and superior wind performance, with fewer models to stock compared to the competition.

1800 PRS-45 Spray Bodies The world’s #1 commercial-grade spray body is available with a pressure-regulating stem that maintains constant outlet pressure of 45 psi. Numerous pop-up heights (4”, 6” and 12”) make it an ideal water-saving option for any job.

R-VAN Rotary Nozzles With a recommended operating pressure of 45 psi, R-VAN is the perfect nozzle for 1800 PRS-45 Spray Bodies. Matched precipitation across radius, arc and pattern types leads to easier installation.
FX Luminaire Releases Guide to Growing Your Lighting Business
It's packed with information!

FX Luminaire's new guidebook has 130+ pages of practical advice to help you grow your landscape lighting business.

Learn design, fixture selection and placement, sales techniques, marketing lead generation, pricing, and much, much more.

Grab a free PDF copy now for reference all-season-long.

Be sure to share it with your team members too!