How to Wrap Up an Unprecedented Season
Hello Troop Cookie Managers & Leaders,

Our normally scheduled Cookiegram would be all about wrapping up the program since the official last day is Sunday, March 6, but with this crazy year you may not be done.

Here’s a list of reminders to accomplish to complete your season:
 
  • Complete all transfers to girls by March 18. If you know you have girl orders to fill and you’re waiting on product, it’s ok to go ahead and transfer if you want. Your troop inventory will go into the negative but when you pick up more product that will work itself out.

  • Create your recognition order and make sure you have all choices selected by March 18. You will not be able to transfer cookies to girls after March 18.

  • Girls selling five or more packages will receive our special Paw-Tastic patch. You will not see this listed under your recognitions; pick up will be with your other recognitions from your SU Product Program Manager.

  • Cadette, Senior and Ambassador troops who choose to opt out of recognitions in favor of extra proceeds still need to create a recognition order so the girls get their patches.

  • Remember, we are doing three ACH pulls this year. The first one is in process and you will soon see that first one reflected in your account if there was money due council. Our next one will be on March 21 and then our final pull will be on March 31 (this will be for only the product picked up when our last truck of inventory arrives around the week of March 14.) If you don't feel you have enough money in for the March 21 transfer, remember to complete our Funds not yet Available Form.

  • For those waiting for final product to pick up when our last truck arrives, ensure all money is collected and deposited by 2:00 pm on March 30.

  • If you need to report a family who has not paid for their cookies, reach out to your SU Product Program Manager to complete the steps needed so that your troop isn’t responsible for their debt.


So When in the World are the Rest of the Cookies Coming and How Will I Know?
 
As we reported, cookies are scheduled to be delivered to us the week of March 14. Instead of doing a rain dance, we will be doing the COOKIE DANCE!

As soon as we have the official paperwork in our hands, we will immediately communicate with you through another Cookiegram. At that time, you will have an important deadline to place your final final order of what is needed for pending customer orders.

We will be utilizing a special Wufoo form that will allow you to place your final needs in packages only. We don't want any troops left with product. This form will also allow us to see where our troops are that need product.

Then once we have all the orders in, we will communicate our distribution plan to those troops that need this final product.

We know you are all ready to conclude your Cookie Season and move onto the fun of planning with your girls how to celebrate and use those hard earned Cookie Proceeds. We hear you and are doing everything possible to get this last product here so you can be done!

Thank you for your continued patience and flexibility. We are so very close!!

The Product Program Team

PS - We will be sending a Family Cookiegram tomorrow (Sunday, March 6) to help explain to caregivers about the delay of product, how they can help their girls communicate with customers and our plan to conclude the season.