A new software version is available and necessary for submitting the LSA report to HUD. Unfortunately, it will also break some of our non-WellSky ART reports, like the By Name List report. The upgrade will occur at approximately 4 pm on Tuesday, October 20th.
Risks
Reports from the Provider Specific and HMIS@NCCEH folders in ART may not work afterward. In addition, there is a chance the site may crash during or after the upgrade. Other sites have experienced this. If that happens, we will work with WellSky to get the site up as soon as possible!
Temporary Solution
Please run all of the reports you may need before Monday, October 28th before the upgrade Tuesday afternoon to ensure your access to data during the downtime.
When will it work?
The Data Center will determine which reports are impacted after the upgrade and apply a manual fix as quickly as possible. We anticipate that this fix will be completed by early next week.
