Patient Satisfaction Tip of the Week

Tip #15: Welcome patients with an open house night Strengthening a positive patient-provider relationship is key to positive patient satisfaction.  Invite your patients for a meet and greet to talk about your role as their primary care provider and hear their suggestions. You'll get to know the needs of your patients and their families better and strengthen the provider-patient bond.

Contact Us Have any patient satisfaction tips you’d like to share with the L.A. Care provider community?  Please let us know by contacting L.A. Care's Quality Improvement Department at quality@lacare.org , or let us know if you have any questions.

L.A. Care VIIP Program L.A. Care wants to help you in your practice and maximize your financial payout. If you represent an IPA practice or clinic, please share these tips with the providers in your network.   

L.A. Care’s Patient Satisfaction Tips of the Week are related to the Clinical and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS). Your CAHPS scores partially determine payouts for L.A. Care’s VIIP Program (Value Initiative for IPA Performance).

L.A. Care Health Plan , a public entity serving Los Angeles County

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