Paper and electronic (835) remit issues update

www.MercyCareAZ.org

March 18, 2020

Applicable to: Mercy Care Complete Care, Mercy Care Long Term Care, Mercy Care RBHA, Mercy Care DD, and Mercy Care Advantage

Mercy Care would like to provide you with an update to our February 21, 2020 Provider Notification, Paper and electronic (835) remit issues.

We continue to work with our vendor to reproduce our electronic remits (835) and paper remits from December 2019 that were out of balance.

We have corrected the issue in our production environment, resulting in issue resolution for remits from January 2020 and forward.

A s always, don't hesitate to contact your Mercy Care Network Management Representative with any questions or comments. You can find this notice and all other provider notices on our Mercy Care website .

Thanks for all you do!