The City of Newcastle is taking proactive steps to protect the health of our customers, residents and staff. In order to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected, many of our staff members will be working remotely on Friday, March 13, to test the City’s telework system. We anticipate operations will return to normal on Monday, March 16.
During that time, Newcastle City Hall will be temporarily closed to in-person services. Staff will still be available by phone and email to provide assistance and answer questions during regular business hours (8 a.m. to 5 p.m.). Please be assured that essential services, namely police and fire protection, will continue uninterrupted.
Please Note: The businesses located in the Newcastle City Hall building will remain open. Reach out to them directly for any changes to their schedules.
IMPORTANT CONTACTS
- In the event of an emergency, please dial 911. For non-emergency police services or inquiries, please call 206-296-3311.
- For general questions, call City Hall at 425-649-4444 and leave a message. City staff will be checking the line frequently throughout the day and will respond to your inquiry as soon as possible.
- Report issues such as parks/trails concerns, problems involving storm drainage, streets, traffic signals and trees or other vegetation online using YourGov yourgov.cartegraph.com.
- If you’re looking to chat with a specific staff member, you can view our staff directory at newcastlewa.gov/contact. All staff members will be available by email and will get back to you as soon as possible.
We apologize for the inconvenience and sincerely appreciate your understanding as we work to prioritize the safety and welfare of our residents, customers and employees amidst the virus outbreak.
