Stay-At-Home Order in Effect for
Southern California Region
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Residents in the Southern California Region counties are required to stay at home as much as possible and not mix with other households to reduce exposure.
All Southern California Region counties have closed the following sectors, per the stay-at-home order:
- Indoor and outdoor playgrounds
- Indoor recreational facilities
- Hair salons and barbershops
- Personal care services
- Museums, zoos, and aquariums
- Movie theaters
- Wineries
- Bars, breweries, and distilleries
- Family entertainment centers
- Cardrooms and satellite wagering
- Limited services
- Live audience sports
- Amusement parks
For a list of counties in each region, or for more information about COVID-19 restrictions, click here.
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App to Combat Teen Mental Health Issues
Will be Launched
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The OC Health Care Agency (HCA) is launching a student-driven, app-based platform — bplucky — that will offer teens a diverse collection of features with creative outlets and access to mental health resources. More than ever, young people are struggling to cope with mental health stressors — especially while managing through the COVID-19 pandemic.
The HCA is working closely with Orange County school leaders to actively engage local students in providing input before bplucky’s Phase I soft launch on December 30, 2020. Within bplucky’s Phase I app launch, features such as “The Surge” will greet users with ongoing inspirational quotes when logging on to the app. “Share Your Story” gives teens the opportunity to post personal videos about the challenges or issues they’ve successfully worked through; this includes 24/7 monitoring for any inappropriate language, images, etc., posted. And, unique to the bplucky app is “The Lookout” — a resource section that offers students a directory of mental health apps and hotlines to choose from.
Click here for HCA’s press release.
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OC COVID-19 Community Impact Survey for Adults |
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The OC Health Care Agency is seeking to understand the impact that COVID-19 has had on the well-being of residents and any barriers faced when trying to access behavioral health care. There are two surveys, with each offering the chance to enter to win a $100 Amazon gift card.
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The first survey is for OC adults ages 18 and older. To complete the survey, click here.
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The second survey is for parents of children ages 4–17 years. To complete the survey, click here.
Each survey is anonymous and open now through midnight December 30, 2020. Surveys are available in English, Spanish, Vietnamese, Arabic, Farsi, Khmer, Korean and Mandarin.
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New ACEs Aware Grant to Support
Trauma-Informed Networks of Care
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A Request for Proposal (RFP) was announced for a second round of Adverse Childhood Experiences (ACEs) Aware grants. The submission deadline is December 21, 2020. The RFP was released by the Department of Health Care Services in partnership with the Office of the California Surgeon General.
ACEs are potentially traumatic events that occur in childhood. The term ACEs refers to 10 categories of adversities in three domains — abuse, neglect and household challenges — experienced by a child before he or she turns 18 years old. ACEs increase the risk of poor physical, mental and behavioral health.
Preventing ACEs, screening to assess risk of toxic stress, and effectively responding with evidence-based, trauma-informed care in the health care setting and across sectors can significantly improve the health and well-being of individuals and families for generations. The ACEs Aware initiative offers Medi-Cal providers training, clinical protocols, and payment for screening children and adults for ACEs and toxic stress.
The grants target California communities that want to build or execute a robust network of care to effectively respond to ACEs and toxic stress to meet the needs of children, adults, and families.
An informational webinar will be held on December 11from 9 to 10:30 a.m. via Zoom.
For more information about the grant opportunity, click here.
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Gift Drives for Operation Santa Claus and
Senior Santa & Friends
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The holiday gift drives for Operation Santa Claus and Senior Santa & Friends are currently collecting donations for children and seniors across Orange County through December 20. The children and seniors are clients of the Orange County Social Services Agency (SSA).
The Operation Santa Claus program provides gifts and toys to children who are abandoned, neglected, and/or abused and are placed in foster care in Orange County. Operation Santa Claus also provides holiday gifts to children of disadvantaged families who are receiving services from the County of Orange.
The Senior Santa & Friends program provides gifts and special request items to low income elderly or severely disabled adults. Often, they are isolated from family and their community, and the gifts help to enhance their quality of life.
For more information about the holiday gift drives, click here.
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Celebrate Safely During COVID-19 |
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Protect yourself and your loved ones this holiday season. For tips on staying safe and alternative ways to celebrate, click here.
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Upcoming Webinar in the Community |
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Health Experts Talk Vaccines |
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CalOptima Regulatory Alerts |
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Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a roundup of federal/state rules, guidance and news related to COVID-19. It will be updated frequently.
Below are the recent COVID-19 Regulatory Highlights:
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DHCS COVID-19 Virus and Antibody Testing (posted 11/30/20)
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CDPH HCF Conference Call Notification – Weekly COVID-19 Update Call Notes (posted 11/25/20)
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CDPH All Facilities Letter (AFL) 20-87 Movement of Patients/Residents in the Health Care Continuum During Seasonal Surges and COVID-19 (posted 11/25/20)
Providers and other health care professionals with questions can contact CalOptima Provider Relations by phone at 714-246-8600 or email at providerservices@caloptima.org.
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How to Contact CalOptima During the COVID-19 Pandemic |
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CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.
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Medi-Cal toll-free: 1-888-587-8088
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OneCare Connect toll-free: 1-855-705-8823
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OneCare toll-free: 1-877-412-2734
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TTY 711
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PACE: 1-714-468-1100; toll-free: 1-855-785-2584
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PACE TTY: 1-714-468-1063
Our buildings are closed to members but we are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of COVID-19 transmission.
CalOptima
505 City Parkway West
Orange, CA 92868
Program of All-Inclusive Care for the Elderly (PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
County Community Service Center
Limited community partners are providing services on-site. CalOptima services are being provided remotely to ensure the safety of our members and employees.
15496 Magnolia Street, Suite 111
Westminster, CA 92610
For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org.
National information can be found on the Centers for Diseases Control and Prevention (CDC) website at www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com.
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