REMINDER: REGISTER AND COMPLETE TRACK-AND-TRACE TRAINING

Once you have submitted a state application for an annual commercial cannabis business license, you must register and complete the California Cannabis Track-and-Trace (CCTT) Account Manager New Business System Training . To register for this training, access the Metrc California page ( https://www.metrc.com/california ), click the Schedule Training Now button, and then enter the application number provided by the licensing authority and click on the Check button. 

This is a required training for the designated account manager at your organization. Each organization must designate an individual owner to act as the account manager for the commercial cannabis business. Once the required training has been completed and an annual or provisional license has been issued, the designated account manager will be credentialed to access the CCTT-Metrc system. All annual and provisional licensees are required to use the CCTT-Metrc system and must complete the required training to gain access to the system.

Once the training has been completed, licensees must follow the remaining steps outlined here ( https://cannabis.ca.gov/wp-content/uploads/sites/13/2018/09/Track-and-Trace-5-Step-Sheet-Compliant.pdf ) and begin recording the production and transfer of cannabis and cannabis products through the licensed commercial cannabis distribution chain using the CCTT-Metrc system.

If you have questions or need additional information, please call our CCTT-Metrc helpdesk at 1-877-566-6506 or send us and email to: support@metrc.com .