QCH's Older Adult Services team have worked tirelessly these past eight months to ensure that our participants are getting the services they need in this difficult time. Since closing our program sites in March, staff has made over 7,000 telephone calls to our senior participants, checking in on their well-being and assessing their needs, including access to healthcare, food, and housing. With food a major stressor, our home-delivered meal service has increased its caseload by 40%, from serving 650 meals a day to more than 900. Staff also helped an additional 400+ seniors sign up for the City’s alternative meals program, GetFoodNYC, as well as enroll all qualified seniors in SNAP (food stamps). As we enter the holiday season and the next phase of this pandemic, our staff will continue to serve as a lifeline to this vulnerable population.
