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September 2019

TIPS FOR YOUR TAP How to identify a Louisville Water employee

When you hear a knock at your door, you probably assume it's a package delivery. But what if someone says they are from Louisville Water and asks to come inside your home to check out a problem? Do you let him or her in? Rarely will we need access inside your home -- our work is done outside. But here are ways you can identify one of our employees.

A special tribute at our 5k This year, we are dedicating the 9th annual Louisville pure tap® 5k race to two of our employees. We are remembering Jimmy Stone and honoring Chad Harper. The race is on Saturday, Sept. 7 and starts at Louisville Water Tower Park at 8:30 a.m. Sign up at puretap5k.com or in person the morning of the race. We will be serving refreshing pure tap to keep you healthy and hydrated. Hope to see you there.

'Stretching' out summer at the Gatehouse Summer is wrapping up and so is our popular Walking Wednesday program. Louisville Water staff will open the historic Gothic-style Gatehouse at the Crescent Hill Reservoir to visitors on September 11 from 11 a.m. to 1 p.m. and 5 p.m. to 7 p.m. Also, a free yoga class sponsored by the Kentucky Yoga Initiative will take place from 6:15 p.m. to 7 p.m. Don't forget to bring your own yoga mat!   The Gatehouse is located on Reservoir Avenue between Frankfort Avenue and Brownsboro Road. This event is free and open to the public. Don't miss it!

Stay hydrated with pure tap at September concerts The city of Louisville is hosting three huge concerts in September -- and Louisville pure tap® will be there to make sure you have plenty of water to drink. Look for our water buggies at Hometown Rising, Bourbon & Beyond and Louder Than Life. Make sure you bring a reusable water bottle to fill up for free!

Partnership with Peerless Louisville Water is an essential ingredient in the making of bourbon -- the limestone shelf in this area combined with our scientists' precise water chemistry is key to the distilling process. To tell our part of the bourbon story, we have a display at the Kentucky Peerless Distillery Company that explains why we are bourbon's best friend.

Save the Date! Our annual Trick or Treatment event is on October 23 at the Crescent Hill Reservoir and Gatehouse. See more details in the next issue of New Splash!

Where is this? You could win a prize if you know! Fill up your pure tap bottle all over the city at our branded bottle-fill stations! Do you know where this water station is located? The first five people to  send the correct answer  will receive a pure tap prize pack! Good luck!

Congratulations to Rebecca Bowskill, Rebecca Moser, Alisa Curtis, Sam Weinberg and Christina Chandler! They were the winners of the August picture contest. It featured a 'pure tap moment' at the Great Wall in China.

Got a Question? Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times.  You can also visit LouisvilleWater.com  and click on the  Link icon  for information on your account, or click on the  Contact Us  heading to send us an email.  And we are available through  Facebook  and  Twitter  as well. No matter which way you contact us, we are happy to help!

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