Tar Heel Pest Management News
September  2017
Registration Open: 2017 Fall Meetings
Register Today for One Near You

We invite you to attend a Fall Membership Meeting in your area. Plan to meet with fellow pest control operators over dinner or breakfast, while gaining valuable industry updates and hearing the latest from NCPMA. 

Attendees can earn at least one CCU in either P-phase or W-phase, whichever is offered. We hope to see you there!
Events are available in the following cities:
  • Hickory, Sept. 21 at 5 p.m.
  • Hendersonville, Oct. 6 at 8 a.m.
  • Charlotte, Sept. 26 at 4 p.m.
  • Greensboro, Sept. 20 at 7:30 a.m.
  • Fayetteville/Hope Mills, Sept. 12 at 6 p.m.
  • New Bern, Sept. 19 at 8 a.m.
  • Raleigh/Durham, Oct. 4, 5:30 p.m.
  • Wilmington, Oct. 11 at 9:30 a.m.
To learn more and register, visit our website.

In This Issue
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Sign Up for NCPMA's New Text and Email Service

Make sure you don't miss out on any NCPMA updates! Want to know about the latest events, trainings and registration deadlines?

Sign up for our newest FREE service, and we'll bring the latest NCPMA information right to your fingertips through our new text messaging and email service!

To sign up, simply fill out this form with your name, email address and phone number.  We will make sure you are added to our list!


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Congratulations to NCPMA's 2017 Scholarship Recipients
Five Students Receive Scholarships

The Education Foundation of the North Carolina Pest Management Association (NCPMA) recently awarded five Past President's Scholarships to students pursuing post-high school degrees.
 
Student
Hometown
School
Studies/Major
Mary Elise Capron
Concord, NC
Rowan Cabarrus Community College/Wake Technical Community College
Science 
Victoria Fonte
Jacksonville, NC
North Carolina State University
Biology
Crystal Mabe
Parkton, NC
Campbell University
Physical Therapy
Jared Matthews
Autryville, NC
North Carolina State University
Agricultural Business Management
Ansley Smith
Wilson, NC
East Carolina University
Marketing

The Past President's Scholarship by the Education Foundation of the NCPMA was created in 2004 to help encourage and build the next generation of pest management professionals. Scholarships are awarded to owners or employees of NCPMA member companies and/or their family members including spouses, children and grandchildren. Preference is given to those who demonstrate an interest in pursuing careers in the pest management industry.
 
NCPMA has awarded nearly $169,000 in scholarships since 2005. For more information, visit our website.

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PCT School Preview: Bed Bug Central Bootcamp

Mark your calendars for the 2018 NCPMA Pest Control Technician's School which will be held Jan. 22-25, 2018 at the Sheraton Imperial Hotel and Convention Center in Durham.

The PCT School Committee is hard at work planning the event including the new Bed Bug Bootcamp.

BedBug Central and the North Carolina Pest Management Association will be offering a full-day of bed bug training that will cover  both the technical and business aspects of treating and selling bed bug jobs!  This course will cover BedBug Central's unique "NO PREP" methodology a brief review of bed bug basics, biology and behavior, treatment protocols, monitoring programs, unique legal challenges and business opportunities associated with bed bugs. Instructed by Jeffrey White and Danny White, the program focuses on the knowledge needed to create, run and manage a successful bed bug program.

BedBug Central Bootcamp will be offered Jan. 25 from 8 a.m. to 4 p.m.
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NCPMA Insider: Tips for Training Employees
By Donnie Shelton

As business owners, we want to ensure that our employees are exhibiting professionalism and using the latest in pest management techniques. But how do we know that the training we provide them is used daily when they're out visiting customers?
 
Here are some tips I've learned for making sure my employee training is successful.
 
1. Reinforce the training: Training should never end! After you provide the initial training, you should validate it through exams and in-field exercises. This ensures that the technician actually understands and can apply what was taught.
 
2. Write it down: Be sure to document everything so you and your employee can refer back to it at any time.
 
3. Hold additional training opportunities: Complete ongoing training both in the classroom and in the field to help your employees learn.
 
4. Assess your training: Test your own training methods by conducting field inspections. This allows you to reinforce the quality of your training programs and to identify weak points in your training system.
 
5. Update your training programs: Make sure that you train on all of your labels at least annually as some products update their labels and technicians' knowledge can wane over time. 
 
6. Train everyone on staff: Don't forget to train your managers as well as your technicians. Most people forget that they need training too.
 
7. Be open to new ideas: Keep your humility and understand that you always have something to learn. You cannot possibly know it all. When you believe you know it all, it is the beginning of the end.

-- Donnie Shelton is the President of the NCPMA and Owner of Triangle Pest Control.
NCPMA in the News

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The Robesonian: 


Upcoming Events

Don't miss these upcoming events:

Dates: Sept./Oct.
Statewide

Oct. 24-27, 2017
Baltimore, MD

NCPMA Board Meeting and WDIR Re-Accreditation Meeting
Nov. 16, 2017
Sheraton Imperial Hotel and Convention Center
Durham, NC

Jan. 22-25, 2018
Sheraton Imperial Hotel and Convention Center
Durham, NC