Bloom Pandemic Rapid Response Plan During COVID-19
Second, as you can see from these updates, in response to the urgent need to protect Bloomers from the virus, Bloom pro-actively and aggressively initiated its Bloom Pandemic Rapid Response Plan in early March and implemented a variety of protocols including, among other things, restricting access to its communities, screening essential visitors and associates, cancelling group activities and dining, limiting resident movement / rooming-in-place within the community, tracking anyone experiencing symptoms, isolating residents, testing through Bloom's partnership with an FDA approved laboratory and practicing social distancing. At the same time, Bloom rolled out a variety of new clinical and operational programs in order to keep our residents safely aging in place at Bloom as opposed to transitioning to higher levels of care.
Being first to restrict access to our community and policing our community over the past 4 months has paid dividends. We are keeping residents safe and currently have no exposure to COVID-19. Our team is committed to keeping it that way and continues to vigilantly follow our plan!
We Don't Just Live, We Bloom! It's All About The Culture!
Third, as you can also see from our updates, we don't just ensure our residents live safely at Bloom, but continue to flourish (in a safe and socially distant way) at Bloom consistent with our Bloom Mission and Bloom Beliefs. We know that our residents emotional wellbeing is as important as our residents physical wellbeing. You can't read about Bloom's actions during COVID-19 without hearing that our Bloom Beliefs drive our decision making; our aspirational mission of helping seniors bloom is at the forefront of our daily routine; and our culture is contagious and stronger than ever! It's these little things that have keep our residents' spirits high and feeling happy!
Bloom "Back On Track Plan" During COVID-19
Fourth, we've heard about other providers who jumped the gun on reopening or talk about reopening without a real concrete plan. Not Bloom!
As you can read about, Bloom has laid out a detailed roadmap for reopening and developed a strategic and balanced approach. As part of the Bloom Back On Track Plan, Bloom will take a gradual and three phased approach.
Bloom at Lakewood has moved into Phase I of our phased plan consistent with our other Bloom communities.
Staying Connected: Skype Or Memory Making Stations Anyone?
Fifth, as you see from our updates, we're continuing to keep our families and residents connected both virtually through our new Skype Program and physically (in a safe/socially distant way) though our new Memory Making Stations. We even set up a new electronic scheduling system to make it as easy as pressing 1, 2, 3 from your computer, phone or tablet.
Before fully re-opening, we're doing those little things in the interim to get our residents back to a new normal routine within the communities and remain connected to their families and friends.
Testing On-Site, On-Line/Telephone Assessments & Telemedicine To Allow For Safe Move-Ins
Sixth, as you can read about, Bloom was one of the first senior care providers in the Country to partner with an FDA approved commercial lab to perform COVID-19 testing. This allowed Bloom to not only efficiently and safely test residents and associates inside our controlled environment (as opposed to sending them to high-risk environments such as hospitals) in order to mitigate any potential issues, but also allows us to move you in safely. That's been one of the driving forces behind Bloom's success of keeping our communities safe.
In that vein, we not only offer testing, but on-line or telephone assessments and telemedicine physician evaluations for a safe and low risk move-in process. We can also help you facilitate physically moving in your personal items and furniture in a convenient and safe manner.
Live Video Tours / Virtual Tours & Window Shopping Tours
Seventh, we know you want to see the community and meet our team before moving in. You can still do that safely. While we're continuing to restrict visitor access out of an abundance of caution, which has proved effective, Bloom continues to offer Live Video Tours / Virtual Tours and Window Shopping tours, which have been a big hit. Between these tours and talking with our caring and experienced Community Relations Director, Katelyn, you'll be able to get a great feel for the special Bloom lifestyle, our community, our people and your private suite!
We Can Take Care Of You Safely.
We know that many of you in your own homes, at skilled nursing, in the hospital or being cared for by a loved one have an urgent need to move into our family owned and operated senior living community offering Assisted Living. We appreciate the calls and inquiries and have done the things mentioned above (and much, much more) to make that possible!
We also know that our senior population is best served in a safe, controlled environment like Bloom that can provide, through trained associates, our services and access to medical care, meals and socialization as opposed to home settings (that do not have the infrastructure, protocols nor staffing), acute care hospitals or other environments where seniors need to procure supplies from the greater community. We're here for you now and in the future.
