September 2020
Monthly Update: Making a Difference
Our offices will be CLOSED on Monday, September 7, 2020 in observance of the Labor Day Holiday. We will resume normal business hours the following day Tuesday, September 8, 2020. Thank you, stay safe & mask up!
PROVIDER RELIEF FUND - ADDITIONAL EXTENSION: SEPTEMBER 13, 2020
EXTENDED DEADLINE 09/13/2020
The U. S. Department of Health and Human Services (HHS) announced that it is extending the Medicaid and CHIP Provider Relief Fund deadline to apply for Phase 2 General Distribution Funding to September 13, 2020.

More Information

Need help applying?
Please call the provider support line at (866) 569-3522; for TTY dial 711. Hours of operation are 7 a.m. to 10 p.m. Central Time, Monday through Friday.

Who is eligible to apply?
  • Providers who bill Medicare, Medicaid, medicaid managed care, or CHIP
  • Dental providers who accept insurance, as well as bill patients directly
  • First-time or previous applicants may apply as long as they haven't already received 2% of their patient revenue

How to apply?
  • Follow the 6-Step Application Process
  • Provider Relief Fund Application and Attestation Portal
  • If you encounter challenges with the application, call the Provider Support Line at (866) 569-3522; for TTY, dial 711

Click here for the Provider Relief Fund Step by Step Provider Guide. This is very easy to follow and may provide clarity in areas that you may have questions about.
COVID 19 REPORTING FORM
Reminder, when reporting COVID-19 please be sure to use the COVID-19 REPORTING FORM. You may click the link below to access. The form is also available on our website, you may download and print at your convenience.
LOCK DOWN #2
COVID-19 LOCK DOWN #2
To ensure the safety of our clients, please:
  • make sure proper PPE is worn by everyone present/visiting (required)
  • wash / sanitize your hands
  • maintain social distancing
  • visitations should be a maximum of 10 - 15 minutes only
  • visitation may take place inside or outside of the home, at PCGs discretion
HAPPY BIRTHDAY ELSA P. TALAVERA
SPECIAL SHOUT OUT
We would like to wish Elsa Talavera a very Happy Birthday! May you have many more birthdays to come & may all of your wishes come true. God Bless & Stay Safe!
Always,
The AICMC Team



Group Photo: Due to COVID-19 we must maintain social distancing in the office. Please enjoy this group photo from last year's birthday celebration. Stay Safe & mask up!
SEPTEMBER CELEBRATIONS
Happy Birthday, Congratulations!
Special shout out to those who are also celebrating a special event this month (Birthdays, Anniversaries, Birth of a newborn, new marriage, retirement and so forth). May you enjoy your special event. Social distance, stay safe and mask on!
Always,
The AICMC Team
WELCOME ABOARD FARA
Welcome Fara Flor-Baptista to the All Island Case Management Corporation Team! Fara will be working closely with Marichu Leonor in the Admissions Department.
ALOHA CESS
MAHALO FOR YOUR SERVICE!
Aloha, farewell and Good Luck Cess Alvisse Vida. Thank you for being a part of the AICMC Team. We appreciate all that you have done. Keep in touch, stay safe & Take Care. Good luck on your new journey & future endeavors! You will truly be missed!

Always,
The AICMC Team
OTHER IMPORTANT ANNOUNCEMENTS
OHANA MEMBERS
Please note: Ohana members who are currently receiving incontinent supplies under a specific vendor will be changed to MEDLINE. Again, MEDLINE will be the vendor providing incontinent supplies for your client(s). If you haven't yet, you should be receiving a notification letter from Ohana regarding this change. At this point, we are in the process of awaiting further instruction from Ohana, if there is any action we (as the CMA) or you (as the CG) must take in order to avoid disruption in delivery/disburse of members supplies.

This applies to Incontinent supplies ONLY, all other supplies (ensure, thick-it, etc) will still be provided by your current vendor.

Thank you for your patience as we go through this transition.
AICMC CONTACTS
When contacting our office, please be sure to utilize the AICMC Contact listing for guidance. Please allow at least 24 - 48 hours for a return call. Thank you for your patience & stay safe!
PRIOR AUTHS
Friendly reminder for PA requests.
MD order & clinical notes are required for any new requests or changes to size/amount of supplies as well as DME.

Please click the link below for further information on processing.
KUDOS & COMPLAINTS
We are listening
All Island Case Management welcomes complaints and suggestions to improve our services. We also welcome recognition and kind words for those staff who go above and beyond their job duties. Please feel free to email or write us a short letter. Thank you!
All Island Case Management | (808) 536-7100 | info@allisland-cmc.com