Research has consistently shown that effective communication has a significant and positive effect on your organization’s performance leading to:
- Increased productivity.
- Higher quality of services and products.
- Greater levels of trust and commitment.
“Business Communication” within your organization is a process of sharing information with company employees. The main purpose of Business Communication is to manage the interaction among the employees and to reach organizational goals. Effective communication aligns with your core and company values. It is the exchange of ideas, information related to specific topics, and opinions that are provided by your employees and other outside members.
Six communication skills that should be incorporated in both your personal and professional communication making you a better communicator and leader:
- Know yourself.
- Know your audience.
- Be direct, specific, and clear.
- Pay attention to non-verbal communication.
- Listen more than you speak.
- Be positive and respectful.
In today’s changing environment, communicating internally within your organization or to external audiences, we are required to master varying communication skills for in-person, virtual and written delivery.
ibT class offerings to teach and inspire your communication: