"I think the biggest takeaway I had from this seminar was the importance of listening. Sometimes it can be easy to look at a problem and then start to come up with what we think of as solutions, but without consulting the people who are directly involved or affected we won't be able to find an effective, workable solution. We have had other speakers who have talked about this in different seminars, but I think this seminar actually demonstrated that aspect of leadership."
"It was helpful for me to realize that social issues manifest themselves differently in different locations with different circumstances and that every person’s story and experience is unique. I am reminded of the importance of looking outside of my own preconceived position before making decisions that have an impact on others and seeking advice from a diversity of people on how to solve complex problems."
"I don't need to be the president of Goodwill to help people in the community. Helping may be giving someone some humanity back and giving them some care they may not get very often."