The purpose of this Operational Memo is to inform Single Entry Points (SEPs) of actions required as a result of the policy change disallowing travel time billing for Personal Care and Homemaker Services as announced in Policy Memo 20-008.

The purpose of this Operational Memo is to inform members enrolled in Home and Community-Based Services (HCBS) Waivers, Single Entry Point Agencies, Community Centered Boards, Private Case Management Agencies, provider agencies and stakeholders of updates made to the Service Plan Signature Page and changes to service provider signature requirements. 

The purpose of this Operational Memo is to provide clarification for Home and Community-Based Services (HCBS) Adult Day Service provider agencies and Case Management Agencies (CMAs) on how Adult Day Services may be authorized and billed. The clarified language is highlighted below. This memo supersedes OM 20-087.

The purpose of this Operational Memo is to provide additional clarity for Home and Community-Based Services (HCBS) waiver providers on changes in provider billing processes for HCBS that the Department previously authorized as telehealth options. This direction was originally outlined in Operational Memo 20-046: Updated Changes to Benefits and Services in Response to COVID-19.

The purpose of this Operational Memo is to inform Home and Community-Based Services (HCBS) providers of increases to the provider rates for services provided in the City and County of Denver, along with information on wage pass-through required per SB19-238.

The purpose of this Informational Memo is to inform Home and Community-Based Services (HCBS) providers and stakeholder of regulatory changes concerning the NonMedical Transportation provider enrollment requirements. 

The purpose of this Informational Memo is to provide resources to In-Home Support Services (IHSS) agencies in the provision of Independent Living Core Services.

The purpose of this Informational Memo is to inform Case Managers and Provider Agencies of the Travel Time Frequently Asked Questions (FAQs) resource. This resource includes FAQs regarding the discontinuation of travel time billing for Personal Care and Homemaker Services for the Home and Community-Based Services (HCBS) Elderly, Blind, and Disabled (EBD), Community Mental Health Services (CMHS), Spinal Cord Injury (SCI), and Brain Injury (BI) waivers.

The purpose of this Informational Memo is to inform residential care settings serving older adults, members, and family members about the broad benefits of vitamin D supplementation and the evolving research and potential connection to outcomes for individuals related to COVID-19.

The purpose of this Informational Memo is to inform Case Management Agencies (CMAs), parents, caregivers, and stakeholders of comparison charts now available. The charts provide a side-by-side comparison of services offered through the Home and Community-Based Services (HCBS) Children’s Habilitation Residential Program (CHRP) and Children’s Extensive Support (CES) waivers.

The purpose of this Policy Memo is to inform personal care and homemaker service providers in select non-IDD waivers and Case Management Agencies (CMAs) of a policy change for travel time billing, adjustment of current rates, and other information related to travel time billing for personal care and homemaker services.

This memo provides policy guidance for stakeholders to comply with Address Confidentiality Program (ACP) rules while collecting EVV records for appropriate Health First Colorado services.  

The purpose of this Operational Memo is to inform Community Centered Boards (CCBs) of operational instructions on contacting the Department with questions or requests regarding Supports Intensity Scale (SIS) and Support Level related topics

The purpose of this Operational Memo is to inform nursing facilities, nursing facility management companies and cost report preparers of operational instructions on reporting COVID-19 supplemental payment revenue issued May 22, 2020 on the cost report containing this revenue.

The purpose of this Operational Memo is to inform Case Management Agencies (CMAs) of Critical Incident Report (CIR) updates in the Benefits Utilization System (BUS).

The purpose of this Operational Memo is to inform Case Management Agency managers and administrators of new standardized forms required for Support Level Review and Supports Intensity Scale Reassessment requests, which will allow the Department to process requests more efficiently.

The Department is proposing revisions to portions of 10 CCR 2505-10 §8.300 – §8.600 to be effective Jan. 1, 2021. Stakeholders are invited to attend a presentation of the proposed regulation revisions and to review the draft rule revisions during the public rule review. Stakeholders who may be interested include members receiving Home and Community-Based Services (HCBS) and their families or representatives, advocates and Case Management Agencies (CMAs).

The purpose of this Informational Memo is to remind members, providers and stakeholders about the importance of celebrating the Labor Day holiday in a safe and responsible manner to mitigate the spread of COVID-19 within our communities, especially in congregate living settings. Information about community spread is included to show a real world visual about the potential for COVID-19 spread within our communities. This memo is intended to provide educational information and does not supplant service specific guidance or requirements. 

The purpose of this Informational Memo is to provide PACE organizations with information concerning potential PACE participants who live in a secured environment within an Alternative Care Facility. 

The purpose of this Informational Memo is to inform waiver participants, advocates, Case Management Agencies, and providers serving the HCBS waivers of a federal extension to the deadline for statewide compliance with the HCBS Settings Final Rule because of the COVID-19 pandemic, as well as the state’s related publication of an updated schedule of milestones for implementation of the rule. This update reflects some changes to the expected path under the Statewide Transition Plan (STP) toward complete implementation of the rule in Colorado.

The purpose of this Informational Memo is to inform stakeholders of upcoming meetings hosted by the Department of Health Care Policy & Financing (Department) to discuss and receive feedback on proposed changes to how day program services are able to be provided through the duration of the COVID-19 Public Health Emergency (PHE) and beyond. These meetings are open to all interested stakeholders, including Home and Community-Based Services (HCBS) waiver members, guardians and relatives of members, advocates, and representatives of providers and Case Management Agencies serving individuals who receive day program services through HCBS waivers.

Health First Colorado Mobile App Launches August 30 (Formerly PEAKHealth)

This memo informs county and eligibility site workers that there is a new member-facing mobile application called Health First Colorado, which replaces the PEAKHealth app.

The Department is working with Schramm Health Partners, LLC dba ‘Optumas’ to develop a Person-Centered Budget Algorithm (PCBA) for Health First Colorado Home and Community-Based Services (HCBS) waiver programs. The Department and Optumas are hosting a series of statewide forums for all interested stakeholders to learn more about the PCBA and provide feedback during the development and implementation process. Stakeholders who may have interest in this work may include members receiving HCBS, their families, advocates, HCBS providers, and case managers. 

The purpose of this Informational Memo is to inform county departments of human/social services of quarterly support calls for the County Incentives Program. The support calls are intended to clarify and answer questions about the County Incentives Program and to assist counties in meeting and/or exceeding this year's performance benchmarks and deliverables successfully. Please note these calls are optional.

The purpose of this Informational Memo is to inform stakeholders that the Colorado Department of Health Care Policy & Financing (Department) has posted the Request for Proposal (RFP), soliciting proposals from organizations who are interested in performing as a Single Entry Point (SEP) agency.