Wondering how to know when your KRÜSS instrument needs service? KRÜSS recommends Preventive Maintenance & Calibration (PMs) for all of our instruments at least once a year - but did you know that your instrument may need more frequent service? If your instrument is used every day or is the sole instrument that provides you with precious data, you might benefit from a more rigorous maintenance schedule to keep it running optimally. Much like a car, prevention as well as attention to small issues on a routine basis can save time, money and inconvenience. Here are a few guidelines to help you decide if it’s time for service: Has it been longer than 10 months since your instrument was serviced? Do you use the instrument daily? Are there extended periods of heavy use? Does the instrument experience long periods of downtime? Are you performing sensitive measurements where accuracy is top priority? Does your instrument have a balance?  If you answered "Yes" to any of these questions, chances are it's imperative that you schedule annual PMs. After all, maintenance is far less costly than repair - both in time and money.

What’s included in a PM/Calibration service? A complete check of all mechanical and electrical systems A full validation of the instrument Adjustments and calibrations to manufacturer standards, including a Certificate of Calibration Each component examined and replaced as needed (cost for replacement parts not included) Checking and calibrating the sensors (when applicable) Installation of field change orders & software patches & firmware updates Thorough cleaning of instrument Sufficient testing to ensure full instrument efficiency Light training on hardware/software (time permitting)

Did you know: We offer a significant discount for multiple instruments We offer a 3-year contract that locks in today’s price We offer in-house service at our Matthews location

See what other customers are saying!

"I love the customer support they provided. Step by step debugging process helps in resolving the issue quickly." - Cargill ”The level of service and support is also top notch and our overall experience has been excellent." - Engenium "Great support and attention throughout the process until the issue faced was resolved; always willing to attend queries even under not the best conditions to do so.” - Matthews International

Erika Ferraco Sales Specialist, KRUSS Scientific eferraco@krussusa.com 704-312-5727

Ready to schedule? Not sure when your instrument was last serviced? Let me help. I can discuss your maintenance record with you and get you back on a regular schedule. Schedule now to get 2019 prices till the end of 2020. Purchase order must be received by Dec. 31, 2019.   Email me today