November 2017
Director  Ernest Chrappah
 
Transportation as a Service

The D.C. Department of For-Hire Vehicles is developing innovative transportation programs to provide customers with more convenient, comfortable and safe rides. 

Our strategy is to treat "transportation as a service" to reinvent modes of transportation to be more accessible to the aging, veterans, people with disabilities, and those who cannot afford some of the current options.

DFHV is facilitating opportunities to support our objective through Grant Funding to address market failures. The new funding notice to participate in innovative pilot projects and partnership programs is aimed at improving transportation equity, expanding economic opportunities, and solving problems within the taxicab industry that benefit taxicab consumers.  
DFHV Podcast: The Weekly Dropoff
   
Check out the DFHV podcast - The Weekly Dropoff. This series of podcasts is designed to provide insight about the agency and its services. Listen to learn more about the people who earn their living in the vehicle-for-hire industry. Among the show's features are interviews with DFHV staff, for-hire drivers and industry stakeholders, as well as special commentary from the DFHV Director.

Get The Weekly Dropoff by calling 605-468-5807 to tune in at your convenience. You can also check out the podcast on soundcloud, the Apple Store or in the DC Glovebox.

So whenever you need a pick-me-up, check out The Weekly Dropoff and get driven by DFHV.  
The Evolution of the Ride: Driven By DFHV
Meet The Staff

The Department of For-Hire Vehicles would like to recognize the professional achievement of Travis Nembhard for being named to the Forbes 30 Under 30. He oversees the DFHV Office of Hearings and Conflict Resolution which has been established to hear certain appeals and mediate disputes in matters that may arise among industry stakeholders or with Vehicle Inspection Officers. Contact the office at DFHV.OHE@dc.gov.

Hearing Examiner Travis Nembhard

Transport DC
Effective December 1, 2017 , Transport DC will provide unrestricted rides for the first 15 days of the month and rides only for employment and medical services during the remainder of the month. The hours of operation are 24 hours a day/7 days a week. Book your ride by calling 1-844-322-7732
Taxicab Companies: Certificate of Operating Authority Renewal
The deadline for District of Columbia Taxicab Companies to apply for the renewal of their Certificate of Operating Authority is Friday, December 15, 2017 at 3:30 pm. For more information and to submit applications please visit DFHV/Renewal.  For assistance contact your Account Manager. 

Holiday Hours
DFHV will be closed on Thursday, November 23 and Friday, November 24. No in-person services will be available. However, Lost & Found and disputes will be accepted. Please submit inquiries to DFHV@dc.gov, or DFHV.Complaints@dc.gov. Regular office hours will resume on Monday, November 27 .
   
Contact Information
All owners and operators licensed by or registered with the Department of For-Hire Vehicles are required to maintain their current contact information on file which must include a current mailing address, phone number and email address. Client Services will not conduct a transaction without verification.
   
Tell Us What You Think
Your feedback is critical for the Department of For-Hire Vehicles. The suggestions and observations received from those in the industry, related stakeholders and the general public offer useful insight that shapes policies, programs and regulations. We want to hear from you!   Give Feedback. 
Department of For-Hire Vehicles 
2235 Shannon Place, SE, Suite 3001
Washington, DC 20020
202.645.7300